Latifa Parker
Philadelphia,PA
Summary
- Dedicated and versatile professional with extensive experience in security, customer service, healthcare support, and administrative operations. Skilled in front desk management, call center operations, and pharmacy assistance. Strong ability to multitask in fast-paced environments while maintaining professionalism and accuracy.
- Experienced in answering and redirecting calls, scheduling, and appointment coordination
- Skilled in preparing correspondence, invoicing, and maintaining organized filing systems
- Knowledgeable in insurance verification and patient file management
- Strong call center and customer support background
- Proficient in maintaining management schedules and handling confidential information
Overview
7
7
years of professional experience
Work History
Security Professional / Front Desk
Allied Universal Security
03.2020 - 02.2025
- Monitored and secured premises, ensuring safety and compliance with company policies
- Greeted and assisted visitors while maintaining a professional front desk presence
- Answered calls, logged activity reports, and communicated with management regarding security concerns
Bartender
Ponytrail Lounge
10.2017 - 12.2020
- Provided excellent customer service in a high-volume hospitality setting
- Prepared and served beverages while maintaining a clean, safe environment
Cashier / Stock Person
Giant Food Store
03.2019 - 06.2020
- Processed customer transactions with accuracy and efficiency
- Stocked merchandise, maintained displays, and assisted customers with inquiries
Education
Associate of Arts - Medical Billing & Coding
Ultimate Medical Academy
Clearwater, FL04-2026
Adult Residential Licensing / HHA Certification - undefined
Department of Human Services
Philadelphia, PA01.2015
Pharmacy Technician Certification - undefined
Lincoln Technical Institute
Philadelphia, PA01.2010
Medical Assistant Diploma - undefined
Thompson Institute
Philadelphia, PA01.2008
Computer Application & Network Administration - undefined
Computer Learning Center
Philadelphia, PA01.2000
High School Diploma - undefined
Simon Gratz High School
Philadelphia, PA01.1998
Skills
- Security team management
- Safety and security regulations
- Daily incident reporting
- Social engineering prevention
Timeline
Security Professional / Front Desk
Allied Universal Security
03.2020 - 02.2025
Cashier / Stock Person
Giant Food Store
03.2019 - 06.2020
Bartender
Ponytrail Lounge
10.2017 - 12.2020
Adult Residential Licensing / HHA Certification - undefined
Department of Human Services
Pharmacy Technician Certification - undefined
Lincoln Technical Institute
Medical Assistant Diploma - undefined
Thompson Institute
Computer Application & Network Administration - undefined
Computer Learning Center
High School Diploma - undefined
Simon Gratz High School
Associate of Arts - Medical Billing & Coding
Ultimate Medical Academy