Latifah Henderson
Williamsport,PA
Summary
Dedicated professional with experience at USPS, excelling in package handling and workplace safety. Proven ability to manage multiple priorities while ensuring compliance with postal regulations. Strong interpersonal skills foster trust and enhance service quality, contributing to efficient operations and customer satisfaction. Committed to maintaining high standards in all tasks.
Overview
9
9
years of professional experience
Work History
Post Office Mail Clerk
USPS
01.2022 - 09.2024
- Processed incoming and outgoing mail efficiently and accurately.
- Managed inventory of postal supplies, ensuring availability for operations.
- Assisted customers with inquiries, providing information on services and regulations.
- Operated sorting machinery to facilitate timely distribution of mail items.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
School Bus Monitor
Student Transportation of America, STA
10.2015 - 06.2021
- Monitored student behavior to ensure safety and compliance during transportation.
- Assisted drivers in loading and unloading students, promoting efficient operations.
- Communicated with parents and school staff regarding student needs and concerns.
- Conducted safety checks on buses before routes, maintaining operational standards.
Home Health Aide
Help at Home
06.2018 - 03.2020
- Provided personal care and assistance with daily living activities to enhance patient comfort and independence.
- Monitored vital signs and reported changes in patient conditions to healthcare professionals for timely interventions.
- Assisted patients with mobility and transfers, ensuring safety and promoting physical well-being.
- Developed strong relationships with patients, fostering trust and enhancing overall quality of care.
Education
High School Diploma - Generous Studies
Benjamin Franklin High School
Philadelphia, PA06-1995
Skills
Package handling
Workplace safety
Postal regulations
Route planning
Timeline
Post Office Mail Clerk
USPS
01.2022 - 09.2024
Home Health Aide
Help at Home
06.2018 - 03.2020
School Bus Monitor
Student Transportation of America, STA
10.2015 - 06.2021
High School Diploma - Generous Studies
Benjamin Franklin High School