Latifah Mitchell
ATMORE ,AL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Procurement Assistant
Escambia County Public Schools
08.2024 - Current
- Assisted in evaluating and analyzing offers received from suppliers and service providers.
- Prepared rosters of suppliers and service providers to elicit quotes and bid information for supplies, inputs and services.
- Assisted with preparation of purchase orders and letters of agreement (LOA).
Primary Care Administrative Assistant
University of Maryland Medical Center
08.2023 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Transcribed and organized information to assist in preparing speeches and presentations.
Office Assistant
National Democratic Institute for International Affairs (NDI)
09.2022 - 09.2023
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Monitored and tracked budgets and expenses.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Purchased and maintained office supplies.
- Compiled and analyzed data to produce reports.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited documents to keep company materials free of grammar errors.
- Processed incoming and outgoing mail and packages according to established procedures.
- Passionate about learning and committed to continual improvement.
- Created and maintained detailed records of all office activities.
Office Assistant
Ourisman Lexus
08.2021 - 02.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
- Passionate about learning and committed to continual improvement.
- Created and maintained detailed records of all office activities.
- Input data into spreadsheets and databases.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
Leasing Specialist
WC Smith Co
06.2019 - 03.2021
- Showed apartments to potential tenants and answered questions regarding community.
- Collected, completed, and processed lease applications.
- Set appointment times for individuals to tour facilities and see available units.
- Attended staff meetings and took extensive notes to share with property manager.
- Developed and implemented resident activities and identified problem vacancies.
- Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Managed over 50 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
- Experienced with new construction, luxury apartment buildings, condominiums, and 55+ communities and units.
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Kept meticulous records of correspondence between management and tenants.
- Drafted comprehensive marketing and leasing plans.
- Regularly inspected curb appeal of facilities to keep property great shape.
- Posted policies and rules in common areas for tenant review.
- Created proposals, lease offers and documents for incoming and current tenancies.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in computer system.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Managed over 50 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Managed over 50 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH10.2025
Associate of Science - Business Administration
Southern New Hampshire University
Manchester, NH08.2022
Skills
- Microsoft Excel
- Word
- PowerPoint
- Scheduling
- Data Entry
- Computer Literacy
- Organizational Skills
- Time Management
- Communication and Customer Relationships
- Excellent Phone Manner
- Zendesk
- Reliable
- Written Communication
- Empathetic
- Detail-Oriented
- Outlook
- Adobe Illustrator
- DocuSign
- Supplier relationship management
- Item research
- Purchase order processing
- Invoice preparation
- Order tracking
- Procurement
- New vendor setup
- Data organization
- Vendor relationship management
- Inventory management
Personal Information
Title: Administrative Assistant
Timeline
Procurement Assistant
Escambia County Public Schools
08.2024 - Current
Primary Care Administrative Assistant
University of Maryland Medical Center
08.2023 - 03.2024
Office Assistant
National Democratic Institute for International Affairs (NDI)
09.2022 - 09.2023
Office Assistant
Ourisman Lexus
08.2021 - 02.2022
Leasing Specialist
WC Smith Co
06.2019 - 03.2021
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Science - Business Administration
Southern New Hampshire University
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