Detail-oriented Guest Room Attendant recognized for effective communication and exceptional customer service. Proven ability to manage time efficiently, resolve conflicts, and maintain high cleanliness standards.
Overview
13
13
years of professional experience
Work History
Guest Room Attendant
ARIA Resort & Casino Las Vegas
Las Vegas
04.2024 - Current
Cleaned and sanitized guest rooms including sinks, showers and tubs, toilets and floors, to maintain high cleanliness standards.
Replaced linens and towels to ensure guest comfort during stays.
Stocked housekeeping carts with supplies for efficient room cleaning.
Reported maintenance issues promptly to ensure guest satisfaction.
Followed safety guidelines while using cleaning equipment and chemicals properly.
Addressed guest complaints promptly and professionally.
Activity Director
Heriatge Springs Retirement Resort
Las Vegas
06.2017 - 06.2019
Organized social events to foster community interaction and elevate resident enjoyment.
Coordinated transportation logistics for residents attending off-site activities and appointments.
Implemented feedback systems to gather resident input on activity preferences and interests.
Created monthly activity calendars with a variety of recreational options.
Organized events such as holiday parties, bingo nights, and movie screenings.
Engaged in community outreach initiatives to promote senior wellness and strengthen support networks.
Activity Assistant
Acacia Springs Retirement
Las Vegas
06.2013 - 06.2017
Planned and executed special events like birthday parties and holiday gatherings to create memorable experiences for residents.
Coordinated recreational activities to foster social engagement among residents.
Communicated with residents to understand their interests and preferences.
Evaluated residents' quality of life through daily observations to inform activity planning.
Taught classes on various topics such as arts and crafts or music appreciation.
Education
Some College (No Degree) - Nursing
College of Southern Nevada
Las Vegas, NV
Skills
Attention to detail
Knowledge of cleaning products
Conflict resolution
Lost and found procedures
Safety awareness and emergency response
Experience on focus floors and sky suites
Hazardous chemical training and Health and safety compliance