Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Technical Skills
Marketsworked
Clientsworked
Operational Capabilities
Timeline
Generic

LATIKA KATARIA

Bentonville,USA

Summary

Certified as a Six Sigma Yellow Belt, I am a highly accomplished Digital Marketing Leader with 12 years of experience driving success for dynamic teams across global markets. I have effectively led search, social, and programmatic advertising teams, consistently delivering exceptional results while upholding the highest standards of quality assurance. My strengths include facilitating flawless project execution, building strong stakeholder relationships, and refining operational processes to increase productivity and improve team efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Associate Director, Media Performance

Publicis Groupe - PGD India
10.2021 - 06.2024
  • Spearheaded a 45-member team specialized in programmatic, search, social, and TAAG in the APAC region
  • This entails setting strategic direction, establishing team goals, and providing direction to ensure the successful execution of campaigns across various channels
  • Managed a media spend of $25 Million across a diverse portfolio of 20 brands spanning technology, hospitality, healthcare, retail and food & beverages, encompassing 22 platforms including DV360, Amazon DSP, The Trade Desk, Teads, Meta, Twitter, LinkedIn, Google Ads, Yahoo Search, Amazon Search, Double Verify, IAS & Salesforce Datorama, SA360, CM360, Flashtalking etc
  • Effectively spearheaded the delivery of over 2000 campaigns spanning programmatic, search, and social media channels, achieving impeccable quality with a perfect track record of zero make goods
  • Demonstrated strategic acumen to craft long-term execution plans aligned with client business objectives, successfully implemented those plans, and met key performance indicators (KPIs) established by the client
  • Analyzed data to derive actionable insights and effectively communicated the implications to align with client's business goals
  • Started with a compact 4-member team and orchestrated a tenfold expansion, currently boasting a team of 45 members and steadily increasing
  • Delivered consistent insights and training sessions to mentor and enhance the skills of junior team members
  • Oversaw and coordinated forecasting, budgeting, pacing, campaign development, optimization and quality processes
  • Comprehended business concepts and client objectives to pinpoint opportunities for campaign & business expansion.

Manager (Digital & Ad Ops)

Mahindra Comviva
03.2021 - 10.2021
  • Led a seasoned digital marketing team of 20 professionals, with a primary focus on devising media plans and executing search & social campaigns promoting entertainment services like games and videos in the Middle East
  • Engaged in spearheading the development of an innovative Ad-tech Platform from a Digital Marketing perspective
  • This platform is crafted to enrich the digital domain, addressing the requirements of modern telecom companies and enterprises.

Team Lead

Accenture, Google (On-site)
11.2018 - 02.2021
  • Led a team of 50 Campaign Optimizers, attaining a 99% quality benchmark for optimizing campaigns on Google Ads & DV360, adhering to Google Best Practices in the UK & US markets
  • Ensured rigorous adherence to brand, digital, privacy, and legal protocols, involving thorough review and alignment of strategies, campaigns, and processes with established guidelines
  • Successfully attained a target CSAT rate of 98% consistently across the entire duration of the project.


Campaign Specialist (Agency)

Teleperformance, Google (On-site)
11.2017 - 11.2018
  • Managed a team of 30 Campaign Managers, overseeing Australian Agency Business with a portfolio of 80+ agencies managing campaigns across Google Ads - Search, Display, YouTube, and Shopping Campaigns.
  • Successfully managed the highest budget and surpassed the ROI target of $ 1.53M for Google.
  • Proactively provided strategic guidance to agencies in areas such as planning, pitching, implementation, and optimization.

PPC Analyst

Travel Unravel Holidays Pvt Ltd
01.2017 - 11.2017

▪ Launched & managed lead generation & brand awareness campaigns across Google Ads & Bing Ads for UK & US regions through A/B testing, employing targeted strategies and diverse creatives.

▪ Performed comprehensive analysis and executed optimization strategies, leading to a 30% reduction in Cost Per Acquisition (CPA) and a 50% surge in conversions within a two-month timeframe.

Digital Marketing Analyst

YUNI Networks Pvt Ltd
12.2014 - 01.2017
  • Oversaw the online presence, launched lead generation and branding campaigns via Google Search Ads and YouTube Ads.
  • Created & optimized social media campaigns across platforms such as Facebook, LinkedIn & Twitter.

Senior SEM Analyst

Rubico IT Pvt Ltd
11.2013 - 08.2014
  • Developed and managed campaigns across various paid marketing channels and was responsible for crafting execution strategies and sharing media plans
  • Provided recommendations for optimizing websites and content based on Google best practices for US-based clients.

Junior Research Executive

Netsmartz Infotech Pvt Ltd
06.2012 - 08.2013
  • Planned and implemented campaigns across various Google Ads & Bing Ads platforms, encompassing Search, Display, and Video ads
  • Engaged in market research and competitive analysis to enhance campaign effectiveness.

Education

B. Tech, Computer Science -

SRMSWCET, Gautam Budhu Technical University
India
09.2012

Skills

  • Team Collaboration and Leadership
  • Process Improvement
  • Quality Assurance
  • Resources Allocation
  • Key relationship management
  • Project Management
  • Budget Management
  • Strategic leadership
  • Coaching and Mentoring
  • Critical & Analytical Thinking
  • Onboarding and Training
  • Decision-Making
  • Operations Management
  • Performance Evaluations

Accomplishments

  • Secured the top position in PGD by accomplishing the Six Sigma Yellow Belt Project titled "Enhancing Internal Quality from 94% to 98%" within a span of three months.
  • Achieved a 150% increase in conversions and reduced the Cost per Conversion by 40% for a global Google client through campaign optimization. - Success Story Published by Google India in July 2018
  • Assisted an Australian agency in securing new acquisitions, devising media plans, optimizing campaigns, and boosting revenue by 210%. - Agency earned PREMIER Google Partner Badge
  • Provided mentorship and coaching to analysts for the UK region on ad optimization, reporting, and quality through the facilitation of error analysis and shadow sessions. - Achieved 100% Client Satisfaction as an SLA
  • Received the "Heroes" Award in PGD for June and October 2022, consecutively for two quarters, in recognition of achievements such as 100% Quality, successful New Business Onboarding, Process Improvements, Client Appreciation, and Team Growth.
  • Received the "Maestro" Award in PGD for the July Quarter of 2023, achieving Zero Make Goods, Training and Upskilling, Cross-Skilling, Client Relationship Management, and Business Growth.
  • Earned the "Super Squad" Team Award for consistently surpassing client expectations by demonstrating exceptional performance on targets and metrics despite significant challenges.
  • Received the "People's Champion" Award for implementing outstanding people practices and demonstrating a willingness to go above and beyond the regular role by volunteering for initiatives.
  • Won the "Highest of the High Fives" Award in Accenture in 2020 for achieving 100% Client Satisfaction & displaying overall delivery excellence in Q3 & Q4.
  • Won the "Star of Business" Award in Accenture in 2019 for successfully increasing the ROI for the premier clients through optimization best practices.
  • Received the "Best Performer" Award for exceeding the revenue target of $ 1.53M for Managed Agency Australia Team at Google India, achieving the highest team performance.

Certification

  • Six Sigma Yellow Belt
  • Google Ads
  • SA360
  • DV360
  • CM360
  • Google Analytics

Technical Skills

  • Search - Google Ads, Bing Ads, Yahoo Ads, Amazon Search, SA360
  • Social - Meta, Twitter, Pinterest, LinkedIn, Snapchat
  • Media Buying (Programmatic) - DV360, CM360, TTD, Teads, DV
  • Quality Tools - Six Sigma & Lean
  • Analytical Tools - Tableau, Power BI, Looker Google & Adobe Analytics
  • Media Strategy - Media Planning, Target Audience, Budget, Channels & Media Mix


Marketsworked

  • North America - USA, Canada
  • Europe - UK
  • Middle East - Saudi Arabia, UAE, Iraq, Iran, Qatar, Oman, Kuwait
  • APAC - Japan, Singapore, Malaysia, South Korea, Australia, Thailand, Vietnam, India, Myanmar, Australia, New Zealand

Clientsworked

  • Technology: META, Adobe, Vonage
  • Food & Beverages: Bel, Brown-Forman, PepsiCo, Nestle, AB InBev
  • Hospitality: Marriot
  • Aviation: Cathay Pacific
  • Healthcare: GSK, Invisalign
  • Luxury & Personal Care: Swarovski, Luxottica, Wella
  • Consumer Goods: Reckitt Benckiser

Operational Capabilities

  • People Management
  • Project Management
  • Resource Allocation
  • Process Optimization
  • Risk Management
  • Quality Assurance
  • Data Analysis
  • Problem-solving
  • Communication
  • Customer Focus
  • Adaptability
  • Continuous Improvement

Timeline

Associate Director, Media Performance

Publicis Groupe - PGD India
10.2021 - 06.2024

Manager (Digital & Ad Ops)

Mahindra Comviva
03.2021 - 10.2021

Team Lead

Accenture, Google (On-site)
11.2018 - 02.2021

Campaign Specialist (Agency)

Teleperformance, Google (On-site)
11.2017 - 11.2018

PPC Analyst

Travel Unravel Holidays Pvt Ltd
01.2017 - 11.2017

Digital Marketing Analyst

YUNI Networks Pvt Ltd
12.2014 - 01.2017

Senior SEM Analyst

Rubico IT Pvt Ltd
11.2013 - 08.2014

Junior Research Executive

Netsmartz Infotech Pvt Ltd
06.2012 - 08.2013

B. Tech, Computer Science -

SRMSWCET, Gautam Budhu Technical University
LATIKA KATARIA