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Latilda Carter
Suffolk,VA
Summary
Dedicated professional with over 20 years of experience in shipping and receiving. Proficient in inventory management, team training, and safety compliance. Proven track record of enhancing operational efficiency through innovative packing techniques and effective logistics coordination.
Overview
29
29
years of professional experience
Work History
Shipping and Receiving Clerk
Massimo Zanetti Beverage
Suffolk, VA
12.2006 - 06.2026
- Established and executed comprehensive safety protocols for hazardous materials management.
- Trained new staff on shipping procedures and best practices, enhancing team efficiency and knowledge retention.
- Executed regular inventory audits to uphold compliance with company standards.
- Optimized packing processes through implementation of innovative techniques, enhancing efficiency.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Partnered with representatives from different carriers to arrange materials shipments.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Conducted research to address shipping errors and packaging mistakes.
- Coordinated with freight carriers to schedule timely deliveries and pickups, optimizing logistics processes.
- Maintained accurate records of received goods, identifying discrepancies and addressing issues promptly.
- Oversaw inbound and outbound shipment processes, ensuring precise documentation and effective inventory control.
PRODUCTION SHIFT LEAD
PACTI ADVANCED PACKING SOLUTIONS,
Conyers, GA
08.2004 - 11.2006
- Oversaw daily operations and ensured compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and productivity.
- Implemented process improvements, resulting in increased operational efficiency.
- Managed inventory control, optimizing stock levels and reducing waste.
- Coordinated shift schedules to ensure appropriate staffing for production demands.
- Facilitated ongoing performance evaluations to identify training needs and foster professional growth.
- Collaborated with management to align team goals with organizational objectives.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
MATERIAL HANDLER/ Production Assistant
SONOCO PACKING SOLUTION/ SONOCO PRODUCTS COMPANY
Suffolk, VA
05.1999 - 06.2004
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Managed accurate inventory documentation through barcode scanning systems to optimize operational efficiency.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
- Implemented safety protocols to reduce workplace hazards and promote a safe working environment for all staff.
- Trained new employees on material handling techniques and safety procedures, fostering a knowledgeable workforce.
- Coordinated with production teams to prioritize material deliveries, ensuring timely support for operational needs.
- Packed items into appropriate containers for shipment.
- Maintained organization, cleanliness, and security of storage areas to safeguard company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Analyzed production and shipping orders alongside requisitions to facilitate efficient item relocation and distribution.
- Facilitated active listening during team meetings to ensure comprehensive understanding of shift responsibilities.
- Performed cycle counts and inventory control to accurately track product levels.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Operated forklifts, pallet jacks, and various equipment to efficiently transport materials.
Unarmed Security Officer
CLEMONS SECURITY SERVICE
Newport News, VA
10.1997 - 05.1999
- Monitored premises to deter criminal activity and ensure safety for clients and visitors.
- Conducted regular patrols to identify potential security breaches and report incidents promptly.
- Utilized surveillance equipment to monitor activities, maintaining secure environments for high-risk areas.
- Responded effectively to emergencies, coordinating with law enforcement and emergency services as needed.
- Trained new security personnel on protocols, enhancing team efficiency and adherence to safety standards.
- Implemented improved security procedures that increased overall safety awareness among staff and visitors.
- Guided guests throughout building while addressing accessibility inquiries.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Education
High School Diploma -
JOHN F KENNEDY
Suffolk, VA06-1989
Skills
- Attention to detail
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Package handling
- Warehousing operations
- Forklift operation
- Material handling equipment
- Self-motivated and independent
Timeline
Shipping and Receiving Clerk
Massimo Zanetti Beverage
12.2006 - 06.2026
PRODUCTION SHIFT LEAD
PACTI ADVANCED PACKING SOLUTIONS,
08.2004 - 11.2006
MATERIAL HANDLER/ Production Assistant
SONOCO PACKING SOLUTION/ SONOCO PRODUCTS COMPANY
05.1999 - 06.2004
Unarmed Security Officer
CLEMONS SECURITY SERVICE
10.1997 - 05.1999
High School Diploma -
JOHN F KENNEDY