Latina Mccall
Ciustomer Service
Cleveland,OH
Summary
Hardworking Unit secretary brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Ward Secretary
MetroHealth Medical Center
Cleveland, OH
02.2013 - Current
Provides skilled secretarial assistance and performs other duties relating to direct/indirect patient care in support of assigned departments. Multi-line phone talent
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Customer Care Partner (nursing Aide)
Metro Health Hospital
Cleveland, OH
03.2008 - 07.2013
Education
GED -
The Taylor Academy
14780 Superior Rd. Cleveland Heights Oh. 10.2008 - 07.2009
Skills
Flexible and Adaptable
undefinedTimeline
Ward Secretary
MetroHealth Medical Center
02.2013 - Current
GED -
The Taylor Academy
10.2008 - 07.2009
Customer Care Partner (nursing Aide)
Metro Health Hospital
03.2008 - 07.2013
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