Latina Tillman
MUSKEGON
Summary
Detail-oriented professional with a robust background in customer service and logistics. Known for strong compliance knowledge and a positive attitude, ready to leverage expertise in record maintenance and safe driving to enhance delivery operations.
Overview
15
15
years of professional experience
Work History
Delivery Driver
National Delivery Solutions
Kentwood
06.2023 - 12.2025
- Delivered packages to residential and commercial locations, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicle in compliance with safety regulations.
- Maintained accurate delivery and pick-up records, supporting operational efficiency and accountability.
- Provided exceptional customer service, fostering positive relationships and addressing client inquiries effectively.
- Adapted to changing routes based on traffic and weather conditions.
Housekeeper
Shoreline Inn
Muskegon
06.2025 - 10.2025
- Replenished towels, toiletries, and linens to enhance guest experience.
- Operated cleaning equipment like vacuums and floor polishers to maintain cleanliness standards.
- Sorted, washed, and folded linens in laundry services to support operational efficiency.
- Followed safety protocols to ensure a safe working environment for all staff.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Server, Assistant manager, Host
Denny's Corp
Kentwood
05.2015 - 05.2016
- Managed daily operations to ensure efficient service flow.
- Coordinated communication between front-of-house and kitchen staff to streamline service during peak hours.
- Resolved customer inquiries and complaints to improve overall satisfaction.
- Anticipated guests' needs and responded promptly to inquiries, providing superior service.
- Maintained accurate records of daily transactions, including sales invoices and payments.
- Coordinated closely with kitchen staff to ensure timely delivery of orders.
- Cleared dishes from tables during and after meal service to maintain cleanliness.
Assembly Line Worker
Praxis
Grand Rapids
03.2011 - 11.2011
- Assembled components to meet specifications and uphold quality standards.
- Inspected finished products for defects, ensuring adherence to safety regulations.
- Collaborated with team members to optimize workflow on assembly line.
Education
High School Diploma -
East Kentwood High School
Kentwood, MI05-2009
Skills
- Vehicle navigation
- Route planning and GPS
- Local delivery and shipping
- Package tracking
- Customer compliance
- Valid driver's license and safe driving record
- Problem solving
- Positive attitude and professionalism
Timeline
Housekeeper
Shoreline Inn
06.2025 - 10.2025
Delivery Driver
National Delivery Solutions
06.2023 - 12.2025
Server, Assistant manager, Host
Denny's Corp
05.2015 - 05.2016
Assembly Line Worker
Praxis
03.2011 - 11.2011
High School Diploma -
East Kentwood High School