LaTisha Best

• Work closely with different departments to develop innovative solutions to best meet their needs.
• Collaborate with product owners to stay current on intended functionality.
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Participate in all scrum activities (i.e. Daily Stand-ups, Backlog Grooming, and Retrospectives).
• Complete detailed test planning to ensure adequate code and requirement test coverage to ensure DSHS financial, HR and administrative applications are deployed accurately and in accordance with business requirements.
• Write and optimize test cases to maximize success of manual software testing with consistent, thorough approaches.
• Perform functional, regression, integration, security, accessibility and ad-hoc testing on new and existing enterprise and non-enterprise projects, maintenance and enhancements of existing applications.
• Identify and track software defects in Microsoft Team Foundation Server, and support developers in resolving problems by completing additional tests.
• Communicate risks associated with test execution and take mitigating action when necessary.
• Participate in available training to improve software knowledge.
• Use open-source tools (i.e. Selenium) to develop automation scripts.
• Coordinated regression test automation activities across supported applications.
• Documented integration issues and vulnerabilities and outlined improvement recommendations.
• Investigated causes of non-conforming software.
• Back-up Analyst, gather requirements and design mockups.
• Identified and tracked software defects and supported developers in resolving problems by completing additional tests

• Work closely with different departments to develop innovative solutions to functionality issues.
• Collaborate with product owners to stay current on intended functionality.
• Apply technical abilities, business acumen, and quality-oriented mindset to assess products, deploy modern testing approaches, and prevent production defects.
• Participate in product design reviews to deliver input on functional requirements, schedules and potential problems.
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Follow established guidelines and procedures, and require minimal oversight to complete job tasks, meeting all deadlines and goals.
• Complete detailed test planning to ensure adequate code and requirement test coverage to ensure DSHS financial, HR and administrative applications are deployed accurately and in accordance with business requirements.
• Scrum Master on large scale project, keeping team focused on delivering small iterative pieces of work.
• Analyze requirements allocated to computer software configuration items to better understand needs.
• Coordinate testing approaches in context of team-based and highly collaborative environment using Agile methodologies.
• Write and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Write and use scripts and SQL queries testing databases within relevant contexts.
• Perform functional, regression, integration, security, accessibility and ad-hoc testing on new and existing level 1 and level 2 enterprise and non-enterprise projects, maintenance and enhancements of existing applications.
• Document software defects using Team Foundation Server bug tracking system and report errors to software developers.
• Participate in available trainings to improve software knowledge.
• Fix identified issues to improve workflows.
• Use open-source tools (selenium)to develop automation scripts.
• Communicate risks associated with test execution and take mitigation action when necessary.

• Analyze requirements.
• Develop and implement test plans.
• Write and execute test scenarios/cases/scripts.
• Report and monitor all bugs.
• Regression testing.
• Prepare status reports and project updates.
• Work with developers and analysts to help debug and troubleshoot issues.
• Work on agile team.
• Write SQL scripts for pulling test data, or to analyze test data.
• Prepare test estimates.
• Participate in demo's and walkthrough.
• Review, evaluate, and identified requirements for testability.
• Develop and maintain test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
• Create comprehensive test plans, test scripts, and use cases to support testing objectives.
• Communicate technical information both verbally and in writing in simple terminology.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintain high level of confidentiality.
• Monitor and track legislative bills, ensuring proper approvals are received in timely manner to meet legislative deadlines.
• Coordinate with other Executive Support Team members for scheduling cross divisional meetings.
• Conduct research, provide analysis and recommend actions, and review drafts for content.
• Advise CIO in all business matters to assist in setting major policy and planning direction.
• Assist in Strategic Planning.
• Assist with re-organizational efforts.
• Manage facility related issues.
• Lead Information Services Division Administrative Assistant Team to ensure all managers are receiving appropriate support and coordinating division wide events.
• Work in Microsoft Project for tracking projects and vacancies.
• Assist in investigations.
• Assist in hiring, track all paperwork, schedule interview when needed, conduct reference checks, run background checks, and conduct personnel file reviews.
• Monitor and track all evaluations and performance plans.
• Lead agency Lean projects as certified “Green Belt”.
• Participate in development of strategic initiatives, policy decisions, and business planning and operational decisions.
• Participate on Executive Support Team, attending meetings and assisting with large scale agency initiatives.
• Supervise one Office Assistant.
• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for executive team and senior management group.

Focused on computer programming, then transferred to Western Governor's University

• Relevant Coursework: C#, Java Script, SQL Database, Excel,

• Relevant Coursework: Quantitative Analysis for Business, IT Management Concepts, IT Management Portfolio, Elements of Effective Communication, Ethical Situations in Business, Fundamentals of Business Law and Ethics, Reasoning and Problem Solving, Quantitative Problem Solving and Applications.