Latisha Clark
Forney,TX
Summary
Healthcare professional with background in primary care nursing, known for high standards and results-oriented approach. Proven ability to deliver exceptional patient care and contribute to team success through effective collaboration. Skilled in patient education, chronic disease management, and adaptable to changing healthcare demands.
Overview
21
21
years of professional experience
Work History
Primary Care Registered Nurse
Dallas VA Medical Center
02.2022 - Current
- Reduced hospital readmission rates through effective discharge planning and patient education on self-care management.
- Mentored new nursing staff members in clinical skills and best practices for delivering optimal patient care within the primary care setting.
- Assisted physicians during examinations procedures by preparing necessary equipment supplies providing direct hands-on assistance when required.
- Provided high-quality care for patients with chronic conditions such as diabetes, hypertension, and heart disease through regular monitoring and medication management.
- Evaluated nursing practices in the primary care setting to identify areas for improvement, implementing evidence-based changes that led to better patient outcomes.
- Promoted a culture of safety by adhering to infection control protocols and advocating for patients'' needs.
- Maintained up-to-date knowledge of best practices, new technologies, and emerging trends in primary care nursing through continuing education opportunities and involvement in professional organizations.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Registered Nurse, Medical-Surgical Unit
Dallas VA Medical Center
05.2021 - 02.2022
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Managed caseload of 5 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Provided inpatient care to diverse population of adult medical and surgical patients.
- Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
- Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
- Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Monitored patient vital signs to perform thorough condition assessments.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
Medical Telemetry Unit Registered Nurse
Minneapolis VA Health Care System
10.2016 - 05.2021
- Provided comprehensive education on medications, treatments, and self-care techniques to patients and their families.
- Contributed to a positive work environment through active participation in unit committees, staff meetings, and continuing education opportunities.
- Collaborated with interdisciplinary teams for effective care planning and implementation, resulting in optimized patient care.
- Utilized strong critical thinking skills to quickly assess and respond to changes in patient conditions, preventing complications or further decline.
- Administered prescribed medications and therapies safely, adhering to strict protocols for dosage calculation, drug interactions, and potential side effects.
- Assisted in the development and updating of nursing care plans, ensuring alignment with patient needs and goals for optimal recovery.
- Conducted thorough physical assessments to establish baseline data for each patient upon admission to the unit.
- Supported patients'' emotional well-being by offering a listening ear and providing appropriate psychosocial interventions as needed.
- Served as an advocate for patients'' rights by addressing their concerns regarding treatment plans effectively with physicians and other healthcare professionals.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Administrative Assistant
Humera
05.2014 - 05.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Medical Receptionist
Multicare Assoc- Blaine Medical Center
06.2004 - 02.2011
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Improved patient follow-up, reducing missed appointments through effective reminder calls.
- Enhanced patient experience by maintaining clean, organized reception area.
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
- Enhanced team collaboration by organizing regular staff meetings to address office needs.
- Answered phone calls and messages for 7-physician Primary care medical facility, scheduling appointments, and handling patient inquiries.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
Bachelor of Science - Nursing
Minnesota State University, Mankato
Mankato, MN05-2018
Associate of Arts - Nursing
Minneapolis Community And Technical College
Minneapolis, MN05-2016
Associate of Arts - Liberal Arts
Minneapolis Community And Technical College
Minneapolis, MN05-2013
No Degree - Phlebotomy
Minneapolis Community And Technical College
Minneapolis, MN05-2012
Skills
- Clinical judgment
- Health promotion
- Quality improvement
- Emergency care
- Diabetes management
- Immunizations
- Chronic disease management
- Mental health support
- Follow-up calls
- Teamwork and collaboration
- CPR certification
Accomplishments
- Documented and resolved Nursing assessments which led to improved patient satisfactory due to efficiency in patient care.
- Collaborated with team of 12 Registered Nurses in the development of Road Show. Developed ent of quick reference guide and refresher course for patient assessement.
Timeline
Primary Care Registered Nurse
Dallas VA Medical Center
02.2022 - Current
Registered Nurse, Medical-Surgical Unit
Dallas VA Medical Center
05.2021 - 02.2022
Medical Telemetry Unit Registered Nurse
Minneapolis VA Health Care System
10.2016 - 05.2021
Administrative Assistant
Humera
05.2014 - 05.2016
Medical Receptionist
Multicare Assoc- Blaine Medical Center
06.2004 - 02.2011
Bachelor of Science - Nursing
Minnesota State University, Mankato
Associate of Arts - Nursing
Minneapolis Community And Technical College
Associate of Arts - Liberal Arts
Minneapolis Community And Technical College
No Degree - Phlebotomy
Minneapolis Community And Technical College
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