Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

LaTisha Cones

Alvin,Texas

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

25
25
years of professional experience

Work History

Office Manager- Palm Harbor Homes Alvin

Palm Harbor Villages
10.2022 - Current
  • Process and reconcile invoices for accounts payable in ProSys,
  • Process and reconcile account receivable in ProSys
  • Process bank customer deposits -Credit Cards, Cash, Checks
  • Process customer refunds
  • Monitor Customer Surveys
  • Trouble shoot customer service issues and warranty claims
  • Liaise between customer, contractors, factory, and retail store
  • Process Titles with State Agency
  • Submit warranty cards for new homes
  • Apply for and obtain permits for new homes
  • Achieve customer closed files
  • Maintain knowledge and availability of stock homes
  • Organize catering for regional trainings
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
  • Process new hire paperwork with Payroll, HR, and IT

Office Manager / Assistant CFO-Treadstone Climbing LLC and Treadstone Structures

Treadstone Climbing Gym
04.2019 - 01.2023
  • Process Payroll - Audit, and submit in QuickBooks
  • Set up and maintaining QuickBooks
  • Maintain Employee information in QuickBooks
  • Reconcile Accounts
  • Work with Accountant on bookkeeping and tax documents, Maintain balance of accounts, Accounts Payable and Receivable for both companies
  • Approving purchases
  • Assisting GM with Personnel and HR
  • Prepare HR trainings for Staff Meetings
  • Maintain Aflac account
  • Prepare Profit Loss Statements
  • Maintain tracking of invoices, payments, and contractor pay for TSS
  • Manage and negotiate Insurance for both companies
  • Process any workman comp claims
  • Prepare PPP Loans and Forgiveness documents
  • Maintain CEOs calendar
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Administrative Assistant- Anesthesiology

UT MD Anderson Cancer Center
05.2006 - 06.2010
  • Administrative Support for Chief CRNA and all 90 CRNA’s at MD Anderson
  • Preparing travel expense reports for processing
  • Audit time logs for payroll processing
  • Log and chart CRNA worked hours in Excel for documenting overtime
  • Manage Chief CRNA’s calendar and travel schedule
  • Preparing and managing personnel files
  • Order and maintain stock of office and lounge supplies
  • Answer phone calls for Chief CRNA
  • Train new CRNA Administrative Assistants
  • Coordinate with Anesthesiology Office Manager about CRNA and OR office management
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Payroll Accounting Clerk

EchoStar – Dish Network
06.2006 - 12.2006
  • Prepare bi-weekly payroll and reports for 500 agent call center
  • Audit and enter time in Kronos for hourly employees
  • Audit and enter time into database for Salary Non-Exempt employees
  • Approve paid time off for all employees based on accruals and company policy
  • Communicate with Corporate Payroll about corrections
  • Process Employment verifications
  • Present Payroll Training class for New Hires
  • Cover reception area during lunches and staff shortages – answer phones, take applications, and administer pre-employment test
  • Assisting Director during staff shortage
  • Process expense reports

Accounting Clerk

UT MD Anderson Cancer Center
06.2004 - 06.2006
  • Audit check requests for accounting accuracy
  • Review check requests for compliance with IRS and Institutional guidelines
  • Utilizing Netpass to verify available source of funds and approval signature
  • Maintaining Access database
  • Prepare Intuitional Official Function Report
  • Utilizing Lotus Notes for e-mail and employee travel verification

Receptionist / Office Administrator

Navigant International Travel
06.2002 - 10.2003
  • Route incoming calls
  • Imported documents and faxed via Internet
  • Entered data into travel computer programs
  • Expedite daily invoices
  • Maintained departmental records
  • Entered data/produced various spreadsheets in Excel
  • Process e-mail utilizing Outlook Express
  • Produce monthly travel accounting reports

Office Administrator

Partec Resources, Inc.
07.2000 - 12.2001
  • Process chemical engineering documents – MS Word
  • Process large mail outs utilizing mail merge
  • Route calls via multi-line switchboard
  • Faxed documents
  • Utilized Microsoft Excel to manage data

Assistant Manager

Chandler Supply
10.1999 - 06.2000
  • Extensive accounting data entry – Peachtree
  • Processed janitorial supply orders
  • Accounts Payable/Receivable
  • Delivered products to vendors/consumers

Education

Alvin Community College
01.2001

Alvin High School
01.1999

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Billing
  • Administrative Support
  • Payroll Processing
  • Bookkeeping
  • Document Management
  • Account Reconciliation
  • Teamwork and Collaboration

Volunteer Experience

  • Classical Conversations Home school Tutor, Lacey Washington, 11/13, 5/16
  • MOPS Coordinator, JBLM Washington, 01/11, 5/12
  • FRG Care Team, Fort Hood Texas, 01/11, 5/12

References

  • Garry Brydges, PHD, MBA, DNP, CRNA, ANCP-BC, FAAN, UT MD Anderson, gbrydges@mdanders-on.org, 713-792-2525
  • Nick Taylor, Regional VP, Palm Harbor Homes, nick.taylor@cavco.com, 931-808-2879
  • Gaylene Heileman, CFO, Treadstone Climbing, LLC, gaylene.heileman@gmail.com, 864-812-7629

Timeline

Office Manager- Palm Harbor Homes Alvin

Palm Harbor Villages
10.2022 - Current

Office Manager / Assistant CFO-Treadstone Climbing LLC and Treadstone Structures

Treadstone Climbing Gym
04.2019 - 01.2023

Payroll Accounting Clerk

EchoStar – Dish Network
06.2006 - 12.2006

Administrative Assistant- Anesthesiology

UT MD Anderson Cancer Center
05.2006 - 06.2010

Accounting Clerk

UT MD Anderson Cancer Center
06.2004 - 06.2006

Receptionist / Office Administrator

Navigant International Travel
06.2002 - 10.2003

Office Administrator

Partec Resources, Inc.
07.2000 - 12.2001

Assistant Manager

Chandler Supply
10.1999 - 06.2000

Alvin Community College

Alvin High School

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LaTisha Cones