Summary
Overview
Work History
Education
Skills
Timeline
Generic

LATISHA COX

customer service
Mobile,AL

Summary

Collaborative professional dedicated to providing excellent customer service.

Experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.

Overview

7
7
years of professional experience

Work History

Hairstylist

The Beauty Trap Inc
05.2019 - Current
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Applied highlights, lowlights or other coloring techniques.
  • Used thinning shears to remove bulk from the hair or create layers.
  • Created updos for special occasions like weddings or proms.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Assisted other stylists with busy periods in the salon.
  • Educated clients on proper home hair care maintenance techniques.
  • Recommended products to clients based on their individual needs.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Developed relationships with new clients through referrals from existing customers.
  • Tracked inventory of supplies used for styling services.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Advised clients on how to maintain their haircuts between visits.
  • Organized scheduling of appointments throughout the day.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.

Teachers Aid

Tee Tee’s Little Angels Daycare
03.2018 - Current
  • Assisted teachers in preparing materials for instruction and classroom activities.
  • Provided support to students by monitoring their progress, answering questions, and helping with assignments.
  • Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
  • Organized classrooms and maintained supplies inventory.
  • Supervised student activities during recess, lunchtime, and other breaks.
  • Conducted one-on-one tutoring sessions with struggling students.
  • Helped maintain a safe learning environment for all students.
  • Collaborated with teachers to develop instructional plans that met individual needs of students.
  • Assisted in administering standardized tests according to state guidelines.
  • Attended faculty meetings and provided feedback from student perspective.
  • Monitored student behavior in the classroom, hallways, cafeteria, playground.
  • Recorded attendance daily and submitted reports to school administrators as needed.
  • Prepared documents such as letters, memos, emails and forms as requested by teachers or administration staff.
  • Maintained confidential records related to student performance and behavior issues.

Package Handler

Fed Ex Ground
01.2024 - 11.2024
  • Monitored loading operations to minimize damage to packages and ensure safety.
  • Loaded and unloaded packages to support rapid delivery schedules.
  • Inspected packages for damages or defects and recorded any issues found. Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Security Officer

Inner Parish Security
10.2022 - 02.2023
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Reported safety hazards for remediation response.
  • Documented security-related situations and submitted in-depth reports to superiors.

Education

High School Diploma -

Ben C Rain High School
Mobile, AL
05-2021

Skills

  • Material storage
  • Truck loading
  • Freight Handling
  • Quick learner
  • Client consultation
  • Heavy Lifting
  • POS Systems
  • Security Procedures
  • Data Entry
  • Strategic Planning
  • Coordinating promotional events
  • Quick Thinking
  • Social Media Promotion
  • Content Development
  • Quick Learner
  • Quick problem solver
  • Adaptable communication
  • Client Communication
  • Calm Under Pressure
  • Leadership
  • Teamwork and Collaboration
  • Training & Development
  • Highly motivated self-starter

Timeline

Package Handler

Fed Ex Ground
01.2024 - 11.2024

Security Officer

Inner Parish Security
10.2022 - 02.2023

Hairstylist

The Beauty Trap Inc
05.2019 - Current

Teachers Aid

Tee Tee’s Little Angels Daycare
03.2018 - Current

High School Diploma -

Ben C Rain High School

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LATISHA COXcustomer service