LaTisha Goldsmith
Washington,DC
Summary
Experienced Employment Specialist/ Certified Peer Support worker with a proven track record in employment and building a positive relationship with the Employers and Clients. Committed to achieving quality outcomes for clients by providing appropriate resources in a supportive and empowering manner.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Employment Specialist/Certified Peer Support Specialist
Prince Georges County Health Department
Hyattsville, MD
12.2023 - 10.2024
- Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.
- Collaborated with employers to identify current labor market trends and develop job opportunities for clients.
- Provided comprehensive case management services to ensure successful job placement outcomes.
- Organized job fairs and other recruitment events to match qualified candidates with potential employers.
Case Manager
Metropolitan Educational Solutions- Washington, DC
Washington
10.2021 - 06.2022
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Managed caseloads effectively, ensuring timely documentation and reporting.
Family Support Worker
North Capitol Collaborative, Inc - Washington, DC
Washington
10.2019 - 08.2021
- Assist clients in the FSRP Rapid Rehousing Program in the District of Columbia
- Handled a caseload of twenty clients while in documentation for each client
- Assist and document the development and implementation of short-term and long-term goals for clients
- Develop and maintain a positive and effective relationship with service recipients, families, staff, administration, case management, and other service providers and assist in coordinating with social and emotional needs
- Complete weekly, monthly and quarterly reports on each client
- Search for affordable housing for each client on case load.
Teacher Assistant
District of Columbia Public School System - Washington, DC
Washington
08.2012 - 06.2018
- Plan and implement programs that meet physical, emotional, social and education needs of children
- Assist lead teacher in developing general learning activities in the classroom
- Maintain a record of class assessments and activities as well as preparing children's academic reports
- Liaise with the staff, parents and professionals
- Identify and monitor the general health and welfare of the children
- Reinforce lesson presented by the teacher
- Enforce school and class rules to help teach students proper behavior.
Counselor/DSP-Part- Time Weekends
Volunteer of America Chesapeake - Lanham, MD
Lanham
06.2013 - 08.2017
- To support developmentally disabled individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability
- Assist and document the development and implementation of long and short-term goals for service individuals
- Develop and maintain a positive and effective relationship with service recipients, families, staff, administration, case management, and other service providers and assist in coordinating with social and emotional needs.
Program Manager Prevocational Department
New Vision Photography & Videography Program - Washington, DC
Washington
07.2010 - 06.2013
- Working with individuals in an Adult Day Program
- Responsible for developing and leading a strategically oriented program for the department
- Directs the development of short, intermediate and long-range planning
- Leads the department in developing individual and unit goals in support of division
- Developed strategies and work plans for accomplishing goals
- Supervised six senior staff and selected support staff
- Develop performance plans and work assignments and oversee periodic formal and informal performance evaluations of all staff
- Supports staff in increasing their capabilities to contribute and develop through departmental training and professional development
- Promotes productive, creative, empowering work environments and ensures that staff has the resources, direction and support needed to grow as individuals and accomplish agreed upon departmental goals.
Employment Specialist/ Job Coach
St. John Community Services - Washington, DC
Washington
06.2012 - 04.2013
- Provided direct clientele services in the areas of employment counseling, client needs assessment, vocational evaluation, employment preparation, and training, referral to community resources and support services, program eligibility, and or job development/placement; and performs related duties as required
- Identified problems and barriers that hinder employability; assists clients in resolving and mitigating barriers to employment by identifying the need for other services and benefits
- Counseled clients regarding recommended solutions and suggested supportive service and benefits; makes appropriate referrals to department, County, and other community resources
- Made arrangements or referral for a wide range of specialized and or support services, which may include ESL courses, high school diploma or equivalency education, homeless mitigation, childcare, substance abuse treatment or counseling, family crisis or domestic violence intervention, health care or mental health services.
Teacher Aide
St. Coletta of Greater Washington - Washington, DC
Washington
02.2007 - 08.2007
- Working with students and adults with cognitive disabilities
- Identify social skill deficits in autism spectrum disorders
- Select behavior interventions strategies; providing one-on-one tutoring for all students; assisting with classroom management; providing instructional services under the direct supervision of a teacher.
Education
Bachelor - Business Administration
Strayer University
01.2016
Bachelor - Human Resource Management
Strayer University
01.2005
Skills
- Interpersonal Skills
- Oral Communication
- Written Communication
- Customer Service
- Information Provision
- Payment Processing
- Customer Inquiry Handling
- Complaint Resolution
- Account Maintenance
- Service Quality Assurance
- Call Interrogation
- Customer Follow-up
- Customer Satisfaction Assessment
- Typing Proficiency
- Workforce Development
- Resume Writing
- Case Management
- Records documentation
- Program Planning
- Client Advocacy
Certification
- Medical Billing & Coding Certification
- CPR Certification
- Life insurance consultant
- First Aid Certification
- Medication Technician
- Driver's license
References
References available upon request.
Languages
Spanish
Professional
Accomplishments
- Employee of the Year
- Awards for Time Management
- Building Positive Relationships in the Community
- Certified Peer Support Specialist
Timeline
Employment Specialist/Certified Peer Support Specialist
Prince Georges County Health Department
12.2023 - 10.2024
Case Manager
Metropolitan Educational Solutions- Washington, DC
10.2021 - 06.2022
Family Support Worker
North Capitol Collaborative, Inc - Washington, DC
10.2019 - 08.2021
Counselor/DSP-Part- Time Weekends
Volunteer of America Chesapeake - Lanham, MD
06.2013 - 08.2017
Teacher Assistant
District of Columbia Public School System - Washington, DC
08.2012 - 06.2018
Employment Specialist/ Job Coach
St. John Community Services - Washington, DC
06.2012 - 04.2013
Program Manager Prevocational Department
New Vision Photography & Videography Program - Washington, DC
07.2010 - 06.2013
Teacher Aide
St. Coletta of Greater Washington - Washington, DC
02.2007 - 08.2007
- Medical Billing & Coding Certification
- CPR Certification
- Life insurance consultant
- First Aid Certification
- Medication Technician
- Driver's license
Bachelor - Business Administration
Strayer University
Bachelor - Human Resource Management
Strayer University
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