LaTisha Henson
Grandfield
Summary
Dynamic HR leader with extensive experience at Comanche Nation Entertainment, excelling in benefits administration and employee relations. Achieved significant improvements in onboarding processes and compliance management, fostering a positive workplace culture. Proven track record in mentoring staff and implementing innovative solutions that enhance organizational performance and employee satisfaction.
Overview
11
11
years of professional experience
Work History
Director of Human Resources
Comanche Nation Entertainment
12.2017 - Current
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
- Structured compensation and benefits according to market conditions and budget demands.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Created succession planning strategies to ensure leadership continuity and long-term success.
- Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Educated employees on company policy and kept employee handbook current.
Executive Level- Benefits Administrator
Comanche Nation Entertainment
04.2014 - 12.2017
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Reduced errors in benefits data entry by implementing an automated system to minimize manual input.
- Addressed escalated concerns from employees regarding benefit claims disputes or denials, working directly with carriers to achieve timely resolutions.
- Enhanced employee understanding of benefits programs by conducting informative presentations and workshops.
- Negotiated favorable contracts with insurance carriers, resulting in cost savings for the company and better coverage for employees.
- Maintained strong relationships with insurance carriers and vendors, ensuring prompt resolution of any issues that arose during plan administration or claims processing.
- Coordinated wellness initiatives aimed at promoting healthier lifestyles among employees, leading to reduced healthcare costs for the organization.
Education
Criminal Justice
Cameron University
Lawton, OK05-2004
Skills
- Benefits administration
- Compliance management
- HR analytics
- Records management
- Human resources administration
- Employee relations
- Payroll management
- Onboarding
- Exit interviews
- HR policy development
Timeline
Director of Human Resources
Comanche Nation Entertainment
12.2017 - Current
Executive Level- Benefits Administrator
Comanche Nation Entertainment
04.2014 - 12.2017
Criminal Justice
Cameron University
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