Latisha Hodges
Lakeland,FL
Summary
Intelligent assistant property manager with background overseeing conventional and new construction multifamily apartment operations. Expert in tenant relationships, office operations and maintenance oversight. Well-versed in balancing tenant rights and business targets to meet financial goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Assistant Property Manager
Broadway Real Estate Services
Lakeland, Florida
08.2019 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Developed policies and procedures for effective property management.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Promote sales on sites ranging from conventional property lease-up property and rehab/renovation.
- Created marketing strategies, diligent resident retention efforts and maintained sales for closing ratios to achieve and exceed budgeted occupancy percentage that demonstrates in reaching 100% occupancy rate in 45 days after receiving certificate of occupancy.
- Conduct site tours, maintain product knowledge of property and of major competition.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Leasing Manager
Broadway Real Estate Services
Lakeland, FL
08.2019 - 06.2022
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Administered operations to handle needs of more than 400 tenants across 4 property units.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Developed and implemented tactical marketing plans.
Education
Associate of Arts - Business Administration And Management
Keiser University
Lakeland, FL06.2021
Bachelor of Arts - Business Health Administration And Management
Keiser University
Fort Lauderdale, FL 07.2021 - 07.2023
Skills
- Administrative Leadership
- Tenant and Owner Liaising
- Daily Property Operations
- Application Process Proficiency
- Construction Project Oversight
- Vacancy Marketing
- Rent Pricing Optimization
- Property Management Software Understanding
Timeline
Bachelor of Arts - Business Health Administration And Management
Keiser University
07.2021 - 07.2023
Assistant Property Manager
Broadway Real Estate Services
08.2019 - Current
Leasing Manager
Broadway Real Estate Services
08.2019 - 06.2022
Associate of Arts - Business Administration And Management
Keiser University
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