Latisha Holder
Roosevelt,NY
Summary
Empathic psychotherapist polished in identifying potential disorders in clients and developing successful treatment plans and therapeutic processes. Accommodating and warm individual possessing strong observational skills and in-depth understanding of human behavior. Offering comprehensive background conducting psychological tests, interviewing patients and monitoring patient progress.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Psychotherapist Intern
Northeast Psychological Wellness
01.2023 - 12.2024
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Documented patient information, treatment plans, and patient responses.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
- Provided crisis support and emergency care for patients.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
Crisis Counselor
Response Crisis Center
03.2020 - Current
- Used skills such as active listening and collaborative problem-solving daily to connect with clients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Evaluated risk to client or others by gathering information and open communication.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided education on mental health topics and resources to clients.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Designed safe and supportive environment for clients to discuss issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Student Program Representative – NYMHCA Metro Chapter
- Closely worked with schools to provide information and recruit new student members.
- Coordinated communications between members, schools and students.
- Created presentations and literature.
- Developed and updated spreadsheets to aggregate and analyze information.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Branch Supervisor
TD Bank
- Managed a team of over 13 employees
- Developed relationships and marketing plans to suit each individual client
- Built and maintained relationships with clients and provided exceptional client service
- Conducted new hire interviews, managed team scheduling, monthly audits, and new account reports
- Managed cash orders and shipments for daily needs of branch
- Opened and closed store – key holder, opens and closes store following procedural guidelines
- Coached and lead staff throughout the day, encouraging and motivating with skill building techniques to help meet individual goals
- Mentored and trained new staff members along with those looking to progress
- Deescalate situations that can potentially be harmful to team or clients
Education
Master of Science - Mental Health Counseling
Pace University
Pleasantville, NY05.2024
Bachelor of Science Degree in Psychology -
SUNY Old Westbury
05.2009
Skills
- Client Evaluation
- Psychosocial Assessment
- Building Rapport
- Case Documentation
- Crisis Intervention
- Treatment & Discharge Planning
- Facilitating Counseling Sessions
- Emotional Awareness
Certification
- Telemental Health Certificate, 07/2022
- Mandated Reporter Certificate: New York State, 04/2022
- Psi Chi National Honor Society Membership, 2022 - Present
- NYMHCA Student Membership Metro Chapter, Long Island Chapter, 2021- Present
- Student Member of American Psychological Association, 2021- Present
- ASIST Suicide Intervention Skills Training Certificate, 03/2022
- Suicide Prevention Coalition of Long Island Certificate, 09/2021
Accomplishments
- Dean’s List First Honors
- Psi Chi, National Honor Society
Special Training
Microsoft Office Suite, iCarol, Nextiva, Adobe, Active listening, Empathy, Social & Communication, Leadership, Interpersonal, Conflict Resolution, English, Beginner Italian
Scholarship Awards
- Dean Emanuel Heller Endowed Scholarship, 2022-2023
- Dean’s List Scholarship, 2022-2023
- Dean’s List Scholarship, 2021-2022
Volunteer Experience
- Response Crisis Center, Stony Brook, NY, Crisis Counselor, 2021 - Present, Provide direct care to individuals in crisis, Lower anxiety using effective coping techniques, offering a non-biased or judgmental ear, showing empathy, and providing comfort to everyone in need, Support callers who are suicidal – providing a listening ear, alerting emergency services when needed, Assist callers experiencing abuse, Provide support to callers who suffered a loss, Provide support to callers coping with COVID-19, Support callers who are experiencing a crisis and need immediate assistance, Initiate wellness check calls to high risk or previously distressed callers, Initiate outbound calls to regular callers who need daily support, Provide relevant referrals and resources – support groups, therapists, rehab facilities, shelters, Complete daily detailed call logs and lethality assessments
- Zucker Hillside Hospital – Northwell Health, Glen Oaks, NY, Undergrad Internship, Conducted supervised group therapy - focusing on social skills, individual living skills, and vocational skills, Worked collaboratively with staff in achieving patients’ stability and medical compliance, Kept logs of patients’ behaviors exhibited and updated improvements and regressions, Observed patient intake interviews conducted by leading doctors on staff
Timeline
Psychotherapist Intern
Northeast Psychological Wellness
01.2023 - 12.2024
Crisis Counselor
Response Crisis Center
03.2020 - Current
Student Program Representative – NYMHCA Metro Chapter
Branch Supervisor
TD Bank
Master of Science - Mental Health Counseling
Pace University
Bachelor of Science Degree in Psychology -
SUNY Old Westbury
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