Latisha Holmes
Milwaukee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1999
1999
years of post-secondary education
Work History
Patient Care Worker
Premier
Milwaukee
02.2023 - Current
- Assisted clients with daily living activities and personal care routines.
- Maintained a clean and safe environment for residents and clients.
- Supported clients in medication management and adherence to schedules.
- Documented client progress and changes in behavior or condition accurately.
- Provided emotional support and companionship to enhance client well-being.
- Provided support for physical, emotional and social needs of clients.
- Assisted client with personal hygiene, mobility and transportation.
- Assisted with personal care tasks such as bathing, dressing, toileting, and grooming.
- Managed cash register operations, ensuring proper cash handling procedures were followed.
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Assisted customers with product inquiries and provided excellent service to enhance experience.
- Maintained cleanliness and organization of checkout area to create a welcoming atmosphere.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and asked if they needed help.
Front End Cashier
Metro Market
Milwaukee
02.2020 - 11.2025
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Managed cash register operations, ensuring proper cash handling procedures were followed.
- Assisted customers with product inquiries and provided excellent service to enhance experience.
- Maintained cleanliness and organization of checkout area to create a welcoming atmosphere.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Answered customers' questions about products, prices, and availability.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Provided accurate change to customers when making transactions.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
Education
North Division High School
Milwaukee, WISome College (No Degree) - Nursing
Milwaukee Area Technical College
Milwaukee, WISkills
- Training & Development
- Multitasking Abilities
- Drawer balancing
- Training and onboarding
- Currency counting
- Credit card processing
- Cash handling expertise
- Work ethic and integrity
- Professionalism and courtesy
- Catheter care
- Patient hygiene management
- Healthy meal preparation
- Acute and rehabilitative care
- Patient services
- Vital signs monitoring
- ADL support
- Health monitoring
- Patient assistance
- Emotional support
- Mobility assistance
- Feeding assistance
Timeline
Patient Care Worker
Premier
02.2023 - Current
Front End Cashier
Metro Market
02.2020 - 11.2025
North Division High School
Some College (No Degree) - Nursing
Milwaukee Area Technical College