Latisha James-Futch
Chico,CA
Summary
I am open and willing to learn new skills Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized Coordinator focused on boosting customer satisfaction and service quality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Caregiver
In Home Support Services - (IHSS)
Chico, CA
09.2017 - Current
- Meal prep, shopping, cleaning, Medication administer, Bathing
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Cashier
Walmart
Sacramento, CA
11.2021 - 01.2022
- Greeted customers, Worked the cash register
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Sales Associate/Greeter
Walgreens
Sacramento, CA
05.2021 - 07.2021
- Greeter, Cashier, Customer Service, Stocking, unloading, western union pickup, janitorial.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Party City Corporation
Fairfield, CA
10.2016 - 12.2016
- Sales associate, Janitorial
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Prep Worker
Round Table Pizza, Inc
Vacaville, CA
08.2008 - 10.2008
- Conducted daily inventory of supplies and restocked shelves accordingly.
- Provided excellent customer service at all times in accordance with company standards.
- Performed general maintenance duties such as cleaning tables and mopping floors.
Cashier/Customer Service
McDonald's
Vacaville, CA
01.2008 - 03.2008
- Cashier, Customer service, Janitorial
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Cashier/Customer Service
Big Lots
Vacaville, CA
12.2005 - 03.2006
- Cashier, Customer service, Janitorial
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Group Therapy Coordinator
Seneca Family of Agencies
Concord, CA
04.2004 - 01.2005
- Coordinate and organize
- Facilitated communication between different departments in order to resolve issues quickly.
Education
High school diploma - High school
Ygnacio Valley High School
06.2005
Skills
- Caregiving
- Home Care
- Meal Preparation
- Senior Care
- Food Preparation
- Laundry
- Cooking
- Cleaning Experience
- Medication Administration
- Vital Signs
- Nursing
- English
- Fluent
- Patient care
- Basic Housekeeping
Locations
Chico, CA
Assessments
- Cleaner fit, Proficient, 06/01/23, Measures the traits that are important for successful cleaners
- Customer focus & orientation, Proficient, 05/01/23, Responding to customer situations with sensitivity
- Work motivation, Proficient, 01/01/23, Level of motivation and discipline applied toward work
- Work style: Reliability, Proficient, 04/01/23, Tendency to be reliable, dependable, and act with integrity at work
- Customer service, Proficient, 05/01/23, Identifying and resolving common customer issues
Certification
- CDL
References
References available upon request.
Timeline
Cashier
Walmart
11.2021 - 01.2022
Sales Associate/Greeter
Walgreens
05.2021 - 07.2021
Caregiver
In Home Support Services - (IHSS)
09.2017 - Current
Sales Associate
Party City Corporation
10.2016 - 12.2016
Prep Worker
Round Table Pizza, Inc
08.2008 - 10.2008
Cashier/Customer Service
McDonald's
01.2008 - 03.2008
Cashier/Customer Service
Big Lots
12.2005 - 03.2006
Group Therapy Coordinator
Seneca Family of Agencies
04.2004 - 01.2005
High school diploma - High school
Ygnacio Valley High School