Latisha John

Summary

I have been a server at Magdalena Grand Beach & Golf Resort for the pass 5 years, excelling in customer service and problem-solving. My main goal is to be a great asset towards your company and myself. I take maintaining, cleanliness,punctuality,hard-working and efficiency as a priority to my job description. I am good in multitasking while working under pressure. Skilled in order taking and cash handling, ensuring guest satisfaction and financial accuracy and excellent communication skills. Poised to contribute to team success and achieve positive results.

Overview

years of professional experience

Certification

Work History

Hotel Waiter

Magdalena Grand Beach & Golf Resort

07.2020 - 04.2025

Provided exceptional customer service, ensuring guest satisfaction during dining experiences.
Assisted in setting up and clearing tables efficiently to maintain restaurant cleanliness.
Learned menu items and daily specials to effectively communicate recommendations to guests.
Capacity to multitask effiencently to obtain desired results.
Excellent working relationship with co-workers.
Handled cash and processed payments accurately, maintaining financial integrity of transactions.
Adapted quickly to changing environments during busy shifts, supporting team efficiency.

Education

Hospitality

Civilian Conservation Corps

Trinidad And Tobago

12-2018

No Degree - Business

Point Fortin Secondary School

Trinidad

08-2018

Skills

Ability to adapt to any working environment
Ability to maintain a professional attitude
Problem-solving

Phone etiquette
Excellent Customer service
Multitasker

Accomplishments

Graduated Civilian Conservation Corps (Trinidad and Tobago Defense Force Program)
Completed Food Preparation Course ( Trinidad and Tobago Hospitality and Tourism Institute)