Dispatcher
All American Ambulance
10 2023 - Current
- Answering Telephone calls and dirwctinf callers as appropriate
- Using dispatch software to assign calls to clinical teams as required
- Enter prescheduled calls
- Conmunicate effectively any issues or concerns to Com Center Specialist
- Ensure that all information is entered into the dispatch system
- Correspond with crews with regard to level of care, call scheduling, call completion and any other issues that arise as directed by Com Center Specialist
- Ensure high quality of consumer service and professionalism with all clients and other callers
- Call to let nursing facilities know when we are 30 minutes prior to arrival so that facility knows we are on the way and patient is ready
