Latisha Lawrence
New York,NY
Summary
A confident and professional individual seeking a position to utilize experience and make a strong contribution to a growing organization. Expert in multitasking and project management. Highly organized team player who collaborates effectively at all levels. Seasoned Recertification Specialist with comprehensive background in handling tenant income recertifications, rentals and experience in Accounts receivable. Notable strengths include mastery of HUD/HDC regulations, keen attention to accuracy, and ability to manage high-volume workload effectively. Proven track record in improving operational efficiency through strategic processes and maintaining compliance throughout tenure. Focused on mitigating risk, ensuring tenant eligibility, and providing exceptional customer service.
Overview
10
10
years of professional experience
Work History
LIHTC Recertification Specialist/Rental Manager
RY Management
New York, USA
08.2022 - Current
- Conducted yearly recertifications
- Managed tenant relations and coordinated rent payment processes
- Managed correspondences, mailings, clerical duties, and violation corrections (HPD, OATH/ECB, DOB & FDNY)
- Managed a team of employees responsible for fielding inquiries from potential renters and conducting property tours.
- Monitored occupancy levels across all units and identified opportunities for increasing revenue through increased occupancy rates.
- Coordinated move-in, move-out processes with new, former tenants ensuring proper documentation was completed.
Leasing Coordinator
Pinnacle City Living
New York, USA
02.2021 - 08.2022
- Prepared and sent out notices of interest to applicants who have applied through Housing Connect and Housing Connect 2
- Prepare and send files to HDC/ HPD for final review and approval
- Prepare files for audit and receive approvals from pre-auditing agency such as Yardi Right Source
- Conducted apartment tours, answered questions and highlighted amenities/ selling features and benefits of the property
- Collected application fees and deposits
- Create Move in and vacating files
- Conduct Initial & Annual recertifications
- Verified and determined income, assets and expenses
- Prepared subsidy files for approval from different subsidy programs of NYC such as Section 8, Fheps, CVR, CityFheps, HRA etc
- Receive and process Homeless referrals from the Department of Homeless Services
- Conducting credit and criminal background checks for future prospective applicants
- Prepared lease agreements for application approvals and conducted move-in orientations
- Move tenants files into Yardi
- Advance in Yardi, Onsite, Workday and SightPlan
- Maintaining a professional correspondence with all residents
Assistant Property Manager/Accounts Receivable
E. Martin Sales & Rentals
Brooklyn, USA
08.2020 - 01.2021
- Managed functions of commercial and residential properties
- Managed tenant Relations, rent payments, prepared tenant breakdowns
- Prepared lease renewals, processed tenant applications, prepared correspondences and mailings, handled clerical functions, corrected HPD, OATH/ECB, DOB & FDNY violations
- Wrote, monitored, and tracked work orders
- Corresponded with different vendors, supers, porters, and repair men
Assistant Property Manager/Accounts Receivable
BBY Management LLC
Bronx, USA
06.2018 - 08.2020
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Researched city ordinances related to zoning regulations, occupancy limits, and other relevant topics.
- Responsible for entering customer payments into the accounting software system.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
Administrative Assistant/Accounts Receivable Assistant
Cohen & Cohen Consulting Realty
Bronx, USA
03.2017 - 06.2018
- Established filing system to maintain all lease contracts, tenant files, contacts, proposals, program files, correspondence, reviewed, sorted, and responded to daily incoming mail for Directors
- Typed and prepared monthly financial reports, organized billing and invoice data, prepared accounts receivable and expected revenue reports for controllers
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Prepared monthly financial reports for review by the property manager.
Teacher Aide
Hawthorne Country Day School
New York, USA
12.2015 - 01.2017
- Assist lead teachers in creating and implementing core special education programs
- Updates OT, PT, and counselors daily on student needs and problems
- Implement behavioral plans to meet students needs for social, educational, cognitive, mental and physical development
Residential Habilitation Specialist
Sinergia Inc.
New York, USA
03.2015 - 05.2016
- Knowledgeable about each person and his/her plan of service including ISP, Res Hab Plan and Plan of Protective Oversight
- Implements and documents goals as identified in each individual's plan of services
- Provides training and assistance as needed in other areas such as health management, medication, administration, communication, socialization, self-advocacy, skill development and community integration
- Documents relevant information in daily log, medical log, and other documents as assigned
- AMAP Certified
Education
Bachelors in Science - Business Management
Hostos CUNY
Bronx, NY12-2017
Skills
- NYS License Notary Public
- Microsoft Office Suite
- QuickBooks
- LeaseHold
- App-folio
- Accounts payable
- Accounts receivable
- Bank reconciliations
- Yardi
- HPD Marketing Training
- Attention to Detail
- Reports Generation
- Professionalism
- Training skills
References
Available Upon Request.
Timeline
LIHTC Recertification Specialist/Rental Manager
RY Management
08.2022 - Current
Leasing Coordinator
Pinnacle City Living
02.2021 - 08.2022
Assistant Property Manager/Accounts Receivable
E. Martin Sales & Rentals
08.2020 - 01.2021
Assistant Property Manager/Accounts Receivable
BBY Management LLC
06.2018 - 08.2020
Administrative Assistant/Accounts Receivable Assistant
Cohen & Cohen Consulting Realty
03.2017 - 06.2018
Teacher Aide
Hawthorne Country Day School
12.2015 - 01.2017
Residential Habilitation Specialist
Sinergia Inc.
03.2015 - 05.2016
Bachelors in Science - Business Management
Hostos CUNY
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