Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latisha Pollard

Midway Park,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Habilitation Technician

A Caring Heart Case Management
02.2020 - Current
    • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
    • Transported residents to and from appointments and other activities to encourage mobility.
    • Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
    • Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.

Cap Team 1 Supervisor

Walmart
09.2017 - 02.2020
  • Maintained organization of backroom and bins, verifying and directing flow of top stock and overstock.
  • Coordinated with 1st and 3rd shift management to facilitate smooth shift transitions.
  • Supervised and supported team of 25 associates.
  • Reviewed and verified delivery documentation and contents, inputting invoices into organizational tracking system.
  • Coached team on best practices for shipment, sales floor replenishment and product presentation.

TO-GO SPECIALIST ( M.I.T), OLIVE GARDEN

Olive Garden Restaurant
06.2015 - 09.2017
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.

Shift Leader

Dunkin Donuts
02.2012 - 08.2015
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Completed cash and credit card transactions accurately using POS software.

Education

CERTIFIED NURSING ASSISTANT -

CARTERET COMMUNITY COLLEGE
MOREHEAD CITY, NC
05.2018

G.E.D -

CARETRET COMMUNITY COLLEGE
MOREHEAD CITY, NC
09.2013

Skills

  • Microsoft (Word, Excel, PowerPoint, Spreadsheet)
  • Typing : 26wpm
  • Leadership
  • Organization
  • Time Management
  • Teamwork
  • Activity Planning
  • Behavior Management
  • Client Support
  • Personal Hygiene Assistance
  • Strong Work Ethic
  • Customer Service
  • Punctual and Dependable
  • Direct Patient Care
  • Behavioral Health

Certification

  • CNA - Certified Nursing Assistant

Timeline

Habilitation Technician

A Caring Heart Case Management
02.2020 - Current

Cap Team 1 Supervisor

Walmart
09.2017 - 02.2020

TO-GO SPECIALIST ( M.I.T), OLIVE GARDEN

Olive Garden Restaurant
06.2015 - 09.2017

Shift Leader

Dunkin Donuts
02.2012 - 08.2015

CERTIFIED NURSING ASSISTANT -

CARTERET COMMUNITY COLLEGE

G.E.D -

CARETRET COMMUNITY COLLEGE

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