Latisha Pollard
Midway Park,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Habilitation Technician
A Caring Heart Case Management
2020.02 - Current
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Transported residents to and from appointments and other activities to encourage mobility.
- Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
- Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
Cap Team 1 Supervisor
Walmart
2017.09 - 2020.02
- Maintained organization of backroom and bins, verifying and directing flow of top stock and overstock.
- Coordinated with 1st and 3rd shift management to facilitate smooth shift transitions.
- Supervised and supported team of 25 associates.
- Reviewed and verified delivery documentation and contents, inputting invoices into organizational tracking system.
- Coached team on best practices for shipment, sales floor replenishment and product presentation.
TO-GO SPECIALIST ( M.I.T), OLIVE GARDEN
Olive Garden Restaurant
2015.06 - 2017.09
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.
Shift Leader
Dunkin Donuts
2012.02 - 2015.08
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
Education
CERTIFIED NURSING ASSISTANT -
CARTERET COMMUNITY COLLEGE
MOREHEAD CITY, NC05.2018
G.E.D -
CARETRET COMMUNITY COLLEGE
MOREHEAD CITY, NC09.2013
Skills
- Microsoft (Word, Excel, PowerPoint, Spreadsheet.)
- Typing : 26wpm
- Leadership
- Organization
- Time Management
- Teamwork
- Activity Planning
- Behavior Management
- Client Support
- Personal Hygiene Assistance
- Strong Work Ethic
- Customer Service
- Punctual and Dependable
- Direct Patient Care
- Behavioral Health
Certification
- CNA - Certified Nursing Assistant
Timeline
Habilitation Technician
A Caring Heart Case Management
2020.02 - Current
Cap Team 1 Supervisor
Walmart
2017.09 - 2020.02
TO-GO SPECIALIST ( M.I.T), OLIVE GARDEN
Olive Garden Restaurant
2015.06 - 2017.09
Shift Leader
Dunkin Donuts
2012.02 - 2015.08
CERTIFIED NURSING ASSISTANT -
CARTERET COMMUNITY COLLEGE
G.E.D -
CARETRET COMMUNITY COLLEGE
- CNA - Certified Nursing Assistant
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