Latisha Reed
The Bronx,NY
Summary
Compassionate family advocate promoting life long experience lending assistance to people through the promotion of available community resources. Astute individual known for having exemplary communication skills. Ready for a new position focused on assisting families and with needed support and services.
Overview
4
4
years of professional experience
Work History
Parent Advocate
Catholic Guardian Services
Manhattan, NY
06.2023 - Current
- Attended trainings and workshops on topics related to family advocacy work.
- Provided crisis intervention counseling when needed to help manage difficult situations involving the family unit.
- Collaborated with community partners such as schools, hospitals, social service organizations. to provide comprehensive services to families in need.
- Conducted home visits and assessments to evaluate family dynamics.
Client Care Specialist
Volunteers of America, New York
Bronx, NY
03.2022 - Current
- Created and updated client records by entering general data, services provided and invoice information.
- Entered client data in centralized database and maintained up-to-date case records for all clients.
- Resolved client issues by correcting immediate problems and communicating with staff.
Security Guard
Allied Universal Security Services
Bronx, NY
02.2021 - 03.2022
- Secured personnel and premises by inspecting buildings and patrolling property.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Education
High School Diploma -
Samuel Gompers
The Bronx, NY06.2007
Some College (No Degree) - Early Childhood Education
Ashford University
San Diego, CASkills
- Client Retention
- Client Intakes
- Evaluation and Assessment
- Computer Skills
- Customer Service
- First Aid/CPR
- People Skills
- RISE: Parent Advocate Training
Timeline
Parent Advocate
Catholic Guardian Services
06.2023 - Current
Client Care Specialist
Volunteers of America, New York
03.2022 - Current
Security Guard
Allied Universal Security Services
02.2021 - 03.2022
High School Diploma -
Samuel Gompers
Some College (No Degree) - Early Childhood Education
Ashford University
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