Latisha Ryder
Dayton
Summary
Customer-focused professional with experience in fast-paced environments. Recognized for clear communication, quick learning, and reliable follow-through. Committed to positive customer experiences.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Assistant Operator
Pratt Retail industries
Vandalia
01.2026 - Current
- Assisted the Machine Operator in maximizing equipment utilization by operating machinery at available capacity and speed.
- Improved setup and reduced downtime through daily assessments and adjustments.
- Identified and addressed mechanical concerns and reported to Production Supervisor or Production Manager or Plant Mechanical Tech/Specialist.
- Drove forklifts, transfer trucks, and vehicles with trailers to move loads around and throughout facility.
- Learned and understood assisting the Machine Operator with the capability and capacity of machine and drive efficiencies limiting waste and downtime.
- Never sacrificed quality for machine speeds; must have both excellent quality and high efficiencies with minimal downtime.
- Learned job duties related to machine operation, focusing on minimizing downtime and enhancing quality.
- Cross-trained on other machines and learned other positions in the plant.
- Assist Machine Operator with completing necessary reports in an accurate and timely manner, including but not limited to: Production Data, Machine Operational Status, Safety Data, Quality Data.
- Submitted maintenance work order requests to supervisor for repairs on machinery.
- Maintained equipment and work areas proactively, ensuring operational efficiency.
- Switched duties with co-workers to ensure workflow continuity.
Master Control Operator
Fuyao Glass America
Dayton
04.2020 - 11.2025
- Operated robots to load glass on the line while maintaining cleanliness of cells to support efficient workflow.
- Executed filter changes to maintain equipment efficiency.
- Replaced filters on equipment to enhance operational performance. on equipment to ensure optimal performance. to maintain equipment efficiency. and grinding belts when necessary.
Non Emergency Medical Transport
G-TECH Services, Inc.
05.2019 - 01.2021
Client Advocate (3rd Shift, Shift Lead)
St Vincent de Paul Society
Dayton
06.2017 - 05.2019
- Treated guests with dignity, respect, and empathy, ensuring a safe and supportive sheltering experience.
- Demonstrated conflict management skills in high-pressure situations.
- I demonstrate the ability to make sound decisions regarding general shift functions, employee interactions and guest issues.
Pick Packer
Debbie's Staffing
Dayton
06.2016 - 04.2017
- Facilitated shipment of Proctor and Gamble products through organized packing, boxing, and stacking of skids.
- Assisted customers at Proctor and Gamble store
- Operated scanning equipment to accurately track inventory movements.
- Maintained cleanliness and organization in the warehouse area.
- Worked at Proctor and Gamble
Supervisor of Baby Registry
BABIES R US - 6563
Dayton
09.2014 - 05.2015
- Created new baby registries and led guided store tours for expectant mothers, enhancing their shopping experience.
- Trained baby registry consultants to improve job performance and customer service.
- Hosted monthly breastfeeding classes, providing new moms with essential knowledge about breastfeeding, pumping, and relevant product offerings.
- Gained knowledge about baby care through hands-on experience.
- Skills Used: Leadership, punctuality, initiative and excellent customer service.
Lead Sales Rep/Key holder
Vanity
Miamisburg
10.2012 - 12.2013
- Sold women's clothing including shirts, pants, and jewelry, enhancing customer wardrobe choices.
- Displayed merchandise, suggested selections that met customers' needs and emphasized selling points of article.
- Sold women's clothing such as shirts, pants and jewelry.
- Displayed merchandise and recommended selections tailored to customer needs, highlighting key selling points.
- Processed customer payments at checkout, ensuring accurate transactions. and obtained credit authorizations.
- Showcased new merchandise through innovative displays to attract customer attention.
- Unpacked and organized received merchandise from stockroom for display. from stockroom as well as unpacking shipment and light cleaning duties of store.
Customer Service Representative
BP Gas Station
Dayton
10.2008 - 08.2012
- Prepared daily reports on accessory sales and inventory to track performance.
- Operated fuel pumps at service station during busy hours. at service station while performing light cleaning tasks.
- Ordered stock and priced and shelved incoming goods.
- Ordered stock, priced, and shelved incoming goods to ensure product availability.
Education
Some college - Criminal Justice
Sinclair Community College
Dayton, OHHigh school diploma or GED -
Skills
- Order picking
- Warehouse experience
- Receiving shipments
- Load & unload
- Packing
- Picking & packing
- Order fulfillment
- Forklift
- Pallet jack
- Forklift safety
- Materials handling
- Shuttle driving
- Delivery driver experience
- Data entry
- Computer literacy
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Google Docs
- Sage
- Time management
- Attention to detail
- Retail sales transactions
- Cash handling
- Customer support
- Client services
- Customer service
- Phone etiquette
- Call center
- Sales support
- Sales
- Conflict management
- Conflict de-escalation
- Interpersonal communication
- Mental Health
- Emotional peer support
- Individual crisis management
- Patient charting
- Patient monitoring
- Healthcare collaboration
- Mobility assistance
- Toileting assistance
- Bathing assistance
- First aid
- CPR
- Teamwork
- Driving
- Cleaning
- Organizational skills
- Shift management
- Warehouse sorting
- Manufacturing
- Empathy
- Interpersonal skills
- Communication skills
- De-escalation techniques
- Pruning (plant care)
- Substance abuse
- Substance use experience
- Healthcare collaboration
- Organizational skills
- Delivery driver experience
- Attention to detail
- Shift management
- Call center
- Sales support
- Pallet jack
Certification
- CPR Certification
- Non-CDL Class C Driver's License
Additional Information
2 yrs experience with HMIS
Personal Information
Willing To Relocate: Anywhere
Timeline
Assistant Operator
Pratt Retail industries
01.2026 - Current
Master Control Operator
Fuyao Glass America
04.2020 - 11.2025
Non Emergency Medical Transport
G-TECH Services, Inc.
05.2019 - 01.2021
Client Advocate (3rd Shift, Shift Lead)
St Vincent de Paul Society
06.2017 - 05.2019
Pick Packer
Debbie's Staffing
06.2016 - 04.2017
Supervisor of Baby Registry
BABIES R US - 6563
09.2014 - 05.2015
Lead Sales Rep/Key holder
Vanity
10.2012 - 12.2013
Customer Service Representative
BP Gas Station
10.2008 - 08.2012
Some college - Criminal Justice
Sinclair Community College