Objective focused on obtaining a role within an organization that leverages management, supervision, administrative, and communication skills to foster mutual growth and success.
Overview
3
3
years of professional experience
Work History
Lead Medical Assistant
Astrana Care
Henderson
06.2024 - Current
Assisted patients with intake and medical history documentation.
Collaborated with healthcare team to ensure efficient patient care delivery.
Managed scheduling for patient appointments and follow-ups.
Maintained cleanliness and organization of examination rooms and medical supplies.
Administered vaccines and performed basic laboratory tests as required.
Educated patients on treatment plans and medication instructions.
Documented patient interactions in electronic health record systems accurately.
Supported training of new medical assistants in office procedures and protocols.
Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
Supervised, trained and coached team of medical assistants.
Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
Responded quickly and efficiently to emergency situations within the healthcare facility.
Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
Practice Manager
CareNow Urgent Care
LAS VEGAS
05.2025 - 10.2025
Responsibilities: Supports CareNow Ateam with strategic activities (i.e. Work Comp
initiatives, community relations, collaborate intra-departmentally.) Ensures employees
have the knowledge, skills, and abilities to meet current and future business needs,
aligned to customer expectations. Engaged in streamlining operational workflows;
leading change management efforts to ensure high performing centers and/or growth of
new centers. May be assigned to lead a center or centers that need immediate
improvement or focus on growth Proactively obtains, interprets, and on occasion,
presents metrics and analyses to senior leadership. Ability to articulate efficient, accurate,
and prudent financial management of clinic(s). Implements workforce strategies and
diagnoses and solves workforce issues. Promotes/fosters healthy work environment.
Supports employee engagement activities. Pursues opportunities for personal and
professional growth. Identifies and mentors’ potential candidates for promotional
opportunities. (i.e. Clinic Coordinators) Addresses individual or team performance
deficiencies, handles patient and visitor issues and complaints.
Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
Created and maintained electronic record management (EMR) systems to store data and develop reports.
Lead Medical Assistant
USC
Las Vegas
10.2022 - 06.2025
Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
Assisted patients with registration, new patient paperwork and check-out process.
Communicated effectively with patients regarding their health concerns or questions about treatment options.
Maintained accurate records of test results, diagnoses and treatments given to each patient.
Evaluated lab specimens according to established protocols before sending them off for further testing.
Performed administrative duties such as filing, billing and coding of insurance claims.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Processed orders for medical supplies and lab equipment.
Assisted back office patient processes to reduce office wait times.