Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Latisha Thomas

LAKE CITY,FL

Summary

Focused Receptionist with over 10 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Enthusiastic clerical professional with 15+ years of experience helping customers and teammates in various office environment. Gifted at maintaining upbeat attitude while greeting and interacting with customers, answering calls, taking payments and sending various email. Highly organized and accurate when entering data in mirosoftword and maintaining filing systems.

Overview

1
year of professional experience

Work History

LAKE CITY BUICK GMC
Lake City, FL

ACCOUNTING/Receptionist
03.2022 - 04.2023

Job overview

  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
  • Monitored balance sheets and income statements to evaluate financial performance.

Morgan Auto Group
Lake City, FL

Receptionist
9.5-18 - 04.01-20 (1 year & 7 months)

Job overview

  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled and confirmed appointments.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Processed payments and updated accounts to reflect balance changes.
  • Handled multi-line phone system and directed calls and messages for staff of 30.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of 30 finance managers s.

HMA
Lake City, FL

Head Receptionist
5.6-16 - 9.20-19 (3 years & 4 months)

Job overview

  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Answered approximately over 150 phone calls daily and pleasantly welcomed visitors to office.
  • Coordinated itineraries and appointments to improve office operations.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Maintained business records by updating customer information.
  • Dispersed incoming mail to correct recipients throughout office.
  • Received parcels, routed mail and opened packages for staff.

Education

COLUMBIA HIGH SCHOOL
Lake City, FL

High School Diploma
05.2006

University Overview

Skills

  • Research and Data Analysis
  • Multitasking and Prioritization
  • Computer Proficiency
  • Document Control
  • Microsoft Office
  • Customer Service
  • Positive Attitude and Energetic
  • Customer Service-Oriented
  • Call Answering and Routing
  • Multi-Line Phone Systems

Timeline

ACCOUNTING/Receptionist
LAKE CITY BUICK GMC
03.2022 - 04.2023
Receptionist
Morgan Auto Group
9.5-18 - 04.01-20 (1 year & 7 months)
Head Receptionist
HMA
5.6-16 - 9.20-19 (3 years & 4 months)
COLUMBIA HIGH SCHOOL
High School Diploma
Latisha Thomas