Latisha Treece
Leasburg,MO
Summary
Accomplished CPhT with a proven track record at Missouri Baptist Hospital Pharmacy as well as retail pharmacies, excelling in patient service and problem-solving. Demonstrates exceptional teamwork, collaboration, and communication skills. Skilled in technology adaptation and efficient in high-stress situations. Known for a friendly, positive attitude and a commitment to continual improvement and professional development.
Overview
27
27
years of professional experience
1
1
Certification
Work History
CPhT
Missouri Baptist Hospital Pharmacy
12.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
CPhT
Sink's Pharmacy
08.2016 - 12.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed Sync Rx Program
- Cashier
CPhT
Clark's Rx
07.2013 - 08.2016
- Managed Sync Rx Program
- Cashier
- Prompt, efficient customer service both in person and on the phone
- Worked effectively in fast-paced environments.
- Inventory
Pharmacy Tech, Accounts Receivable, DME Billing
Strauser Drugs
05.1997 - 07.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed Sync Rx program
- 5 years worked in Accounts Receivable and billing for Durable Medical Equipment, working closely with Dr and nursing staff to ensure proper reimbursement
Education
High School Diploma -
Crawford County R-3
Steelville, MO05.1997
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Active Listening
- Problem Resolution
Certification
- Certified Pharmacy Technician through PTCB, and Continuing Education
Timeline
CPhT
Missouri Baptist Hospital Pharmacy
12.2020 - Current
CPhT
Sink's Pharmacy
08.2016 - 12.2020
CPhT
Clark's Rx
07.2013 - 08.2016
Pharmacy Tech, Accounts Receivable, DME Billing
Strauser Drugs
05.1997 - 07.2016
High School Diploma -
Crawford County R-3
- Certified Pharmacy Technician through PTCB, and Continuing Education
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