Latisha White
Chicago,IL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Department of Human Services
Chicago, Illinois
08.2013 - Current
- Assisted clients with daily living activities and personal hygiene.
- Managed medication schedules and ensured compliance with care plans.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe living environment for clients at home.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
Lead Supervisor
Intercon Security
Chicago, IL
02.2022 - 04.2025
- Supervised security staff to ensure compliance with protocols and policies.
- Coordinated daily shift schedules for optimal coverage and resource allocation.
- Conducted training sessions for new employees on security procedures and equipment use.
- Collaborated with law enforcement to address incidents and maintain safety standards.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Resolved customer complaints and inquiries promptly and professionally.
- Monitored daily operations for quality and adherence to work order specifications.
- Conducted regular team meetings to discuss goals, objectives, and strategies for success.
- Enforced rules and procedures for accuracy, efficiency and safety.
Paratransit Driver
MV Transit
Chicago, IL
01.2020 - 02.2022
- Operated paratransit vehicles safely and efficiently for MV Transit.
- Assisted passengers with disabilities during boarding and disembarking procedures.
- Maintained accurate logs of trips, mileage, and passenger information.
- Conducted pre-trip vehicle inspections to ensure safety compliance.
- Communicated effectively with dispatch regarding schedule changes and delays.
- Provided exceptional customer service to enhance passenger experience during rides.
- Stayed up to date with local roads, traffic patterns and speed limits.
- Conducted pre-trip inspections of vehicles prior to departures from base station.
- Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
- Ensured proper operation of vehicle before each trip, including safety checks.
- Followed all applicable laws, regulations and safety procedures while driving vehicles.
- Reported mechanical issues or incidents immediately to supervisor or dispatcher.
- Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Deescalated verbal altercations and fights between passengers.
Education
Senn High School
Skills
- Client assessment
- Customer service
- Staff supervision
- Incident reporting
- Security protocols
- Incident response
- Surveillance monitoring
- Attention to detail
- Effective communication
- Security team leadership
Certification
- Armed security certification
- Unarmed certification
Timeline
Lead Supervisor
Intercon Security
02.2022 - 04.2025
Paratransit Driver
MV Transit
01.2020 - 02.2022
Personal Care Assistant
Department of Human Services
08.2013 - Current
Senn High School
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