Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latisha Jones

Hayward,CA

Summary

Proven Emergency Department Technician II at Kaiser Permanente, adapt in patient care and emergency response. Demonstrates exceptional communication and compassionate caregiving, with proficiency in Electrocardiogram testing and vital signs monitoring. Achieved significant improvements in patient satisfaction and safety protocols. Skilled in team collaboration and efficient problem-solving, ensuring high-quality patient assistance and support. Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Patient-focused Emergency Department Technician II with 6years of experience in the Emergency Department. Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.

Overview

24
24
years of professional experience

Work History

Emergency Department Technician 1

Kaiser Permanente
11.2018 - 02.2023
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
  • Closely collaborated with management team to make necessary improvements and satisfy resident needs.
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Established and maintained systems that safely met residents' needs.
  • Does EKG’S in a timely manner
  • Completes duties w/regard to workplace safety practices & policies, including infection control, & mgmt of aggressive behaviors. Proficiency in the use of computers & telecommunications in documentation, tracking, & conveying information. Establishes priorities based on essential patient needs & available unit resources of time, personnel, equipment, & supplies. Documents patient care & unit activities in a timely, accurate, & concise manner. Demonstrates an awareness & sensitivity to staff & patient/family rights, cultural & ethical beliefs. Participates in ED staff meetings, in-services, & performance improvement activities. Assists w/rooming & undressing of patients at the direction of the RN. Obtains, records & reports vital signs, EKG's, heights, weights & inputs/outputs of patients as directed & per dept. policy. Assists physicians & nurses w/various procedures, including positioning & set up of draping & prepping. Applies monitoring devices, preps patient for suturing, wound cleaning, application of dressings, orthopedic devices, & crutch fitting. Assists patients to/from bathroom & general ambulation as needed.

Certified Nursing Assistant

Masonic Homes Of California
05.2019 - 08.2019
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Readied rooms for patients and prevented infections by using proper aseptic technique.
  • Employed mobility devices and use proper equipment's to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Help patients effectively manage routine bathing, grooming and other hygiene needs.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Provided immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Deliver individualized patient care by recording vital signs, documenting observations, administering proper treatments and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding the patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Documented patient information and care activities in electronic health record.

Patient Care Technician

Kaiser Permanente medical center
01.2018 - 11.2018

Observed and documented patient status and reported patient complaints to the Charge RN. Read and recorded temperature, pulse respiration and weight. Prepared patient rooms prior to their arrival. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Keep facility stocked with necessary supplies, equipment and instruments. Provided personal nursing care in pre- and post-operative situations. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff

Patient Care Technician

Kaiser Permanente medical center
05.2016 - 12.2017

Observed and documented patient status and reported patient complaints to the Charge RN. Read and recorded temperature, pulse respiration and weight. Prepared patient rooms prior to their arrival. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Keep facility stocked with necessary supplies, equipment and instruments. Provided personal nursing care in pre- and post-operative situations. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff

Certified Nursing Assistant

Mercy retirement and care center
02.2001 - 05.2016
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.

Emergency Department Technician II

Kaiser Permanente
02.2023 - Current
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
  • Applied orthopedic devices like traction and OCL splints.
  • Collected accurate patient information, helping to streamline the registration process and reduce errors.
  • Implemented crisis intervention techniques when needed, de-escalating potentially dangerous situations effectively.
  • Managed confidential patient records with discretion, adhering to HIPAA guidelines at all times.
  • Collaborated with multidisciplinary teams for comprehensive patient care, promoting seamless transitions between departments.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Quickly responded to codes and cardiac monitor alarms.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
  • Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
  • Maintained a clean and organized emergency department, ensuring a safe environment for patients and staff.

Education

Certified Phlebotomy Technician - Phlebotomy

Phlebotomy Training Specialist
Santa Clara, CA
02.2022

Cna - Certified Nursing Assistance

Clearfield Job Corps
Clearfield, UT
12-2000

High School Diploma -

Clearfiels Job Corps
Clearfield, UT
2000

Skills

  • Feeding assistance expert
  • Trustworthy companion
  • Efficient and reliable team player
  • BLS/First Aid certified
  • Committed team player
  • Vital signs
  • Activities OF daily living
  • Health record
  • Customer service
  • Customer Contact
  • Compassionate caregiver
  • Adaptable
  • Patient-focused care
  • Compassionate
  • Patient Transportation And Transfer
  • Effective Communication
  • Solve Problems
  • Patient Assistance
  • Transport Policy
  • Electrocardiogram Measure (Test)
  • Patient Intake
  • Road Test (Monitor Oxygen Percentage)

Timeline

Emergency Department Technician II

Kaiser Permanente
02.2023 - Current

Certified Nursing Assistant

Masonic Homes Of California
05.2019 - 08.2019

Emergency Department Technician 1

Kaiser Permanente
11.2018 - 02.2023

Patient Care Technician

Kaiser Permanente medical center
01.2018 - 11.2018

Patient Care Technician

Kaiser Permanente medical center
05.2016 - 12.2017

Certified Nursing Assistant

Mercy retirement and care center
02.2001 - 05.2016

Certified Phlebotomy Technician - Phlebotomy

Phlebotomy Training Specialist

Cna - Certified Nursing Assistance

Clearfield Job Corps

High School Diploma -

Clearfiels Job Corps
Latisha Jones