Summary
Overview
Work History
Education
Skills
Timeline
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LaTisha Young

Tutwiler,MS

Summary

Adaptable professional looking to obtain a valued position where my educational and interpersonal skills can be effectively used to contribute to the growth of the company.

Overview

15
15
years of professional experience

Work History

ICQA Problem Solver

Amazon
12.2023 - Current
  • Helping support daily management of department duties, including allocating labor, leading meetings and assigning job duties.
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance.
  • Providing coverage for Area Managers.
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance.
  • Filing in as needed with production duties; fully understanding workflow and daily production goals.
  • Assisting in keeping work area clean and organized.
  • Identifying and addressing safety hazards within the work area and coaching associates to work safely at all times.
  • Referring all job injuries immediately to leadership.

RTS

Amazon Delivery Station
11.2021 - 12.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Physical and virtual bag reset
  • Inducting packages into flex routes that flex drivers can pick up, station reset and 5s.
  • Debrief the drivers who couldn’t deliver their packages on their route.
  • Take packages from the dock to the sortation belt for sort later on that night and repack packages in the problem solve area.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Casino Dealer

Goldstrike Casino
01.2015 - 09.2021
  • Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Increased table game efficiency with effective chip handling and accurate card dealing techniques.
  • Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
  • Assisted in training new dealers, sharing expertise to improve overall team performance and knowledge.
  • Optimized guest satisfaction by adjusting table settings to accommodate individual preferences for seating arrangements or betting limits.
  • Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.
  • Provided a welcoming atmosphere for players, addressing questions about rules and providing helpful advice on gameplay strategies.

AR Specialist

Strive Medical LLC
02.2012 - 11.2015
  • Posts customer payments by recording cash, checks, and credit card transactions.
  • Increased customer satisfaction levels by promptly addressing inquiries regarding billing issues or adjustments needed on their accounts.
  • Duties include but not limited to, generate and send out invoices, carry out billing, collection and reporting activities according to specific deadlines, review AR aging to ensure compliance, investigate and resolve customer queries, monitor customer account details for non-payments, delayed payments and other irregularities, and process credit card payments.
  • Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
  • Maintains records by microfilming invoices, debits, and credits

Check In Receptionist

Vista Rehab
03.2009 - 09.2012
  • Responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner.
  • Checked visitors in and directed or escorted to appropriate departments and personnel.
  • Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
  • Followed scheduling guidelines to maximize efficiency when booking meetings or external events.

Education

CDL - Truck Driving School

160 Driving Academy
Memphis, TN
07.2023

Medical Billing & Coding

Ultimate Medical Academy
Clearwater, FL
05.2013

Associate of Arts - Business Administration

Strayer University
Arlington, VA
12.2009

Associate of Arts - Accounting

Coahoma Community College
Clarksdale, MS
05.2007

Skills

  • Warehouse Operations
  • Microsoft Excel proficiency
  • Standard Operating Procedures
  • Distribution center experience
  • Cycle counting
  • Attention to Detail
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure

Timeline

ICQA Problem Solver

Amazon
12.2023 - Current

RTS

Amazon Delivery Station
11.2021 - 12.2023

Casino Dealer

Goldstrike Casino
01.2015 - 09.2021

AR Specialist

Strive Medical LLC
02.2012 - 11.2015

Check In Receptionist

Vista Rehab
03.2009 - 09.2012

CDL - Truck Driving School

160 Driving Academy

Medical Billing & Coding

Ultimate Medical Academy

Associate of Arts - Business Administration

Strayer University

Associate of Arts - Accounting

Coahoma Community College

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LaTisha Young