Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Resourceful professional with 30+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to policy guidelines and budget, team management, identifying problems and providing targeted solutions. Attentive to detail with experience in coordinating projects, programs and improvements. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
33
33
years of professional experience
Work History
Special Projects Administrator (Special Assign)
Washtenaw County Government
Office of Public Defender
04.2022 - Current
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Assigned 5 specialty courts to develop, currently in planning stage of pre-implementation for 2, and secured funding for 1 for $50,000.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Used critical thinking to break down problems, evaluate solutions and make decisions.
County Administrator Executive Assistant
Washtenaw County Government
County Administration
11.2021 - Current
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Worked with county Administrator and Administration Leadership to coordinate and complete special projects for community crisis response.
Defined, implemented and revised operational policies and guidelines.
Monitored office workflow and administrative processes to keep operations running smoothly.
Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Assisted in recruiting, hiring and training of team members.
Trained new employees on proper protocols and customer service standards.
Informed county administrator of unusual matters of significance and launched corrective action plan.
Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
Developed and maintained relationships with community partners, elected officials, and business partners.
Learned and adapted quickly to new technology and software applications.
Human Resources Manager
Washtenaw County Government
Human Resources - Employment Services Division
04.2018 - 11.2021
Served as representative in various civic and community functions to further enhance company image and develop collaborative partnerships. Facilitated hiring process for over 110 youth, manage hiring forms to ensure ensuring youth employment and hiring laws are properly adhered to.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies. Created Standard Operating Procedures for various processes such as Job Reclassifications, Board of Commissioner Resolution Review, Employee Transfers, Demotions, and Promotions, New Hire Training, and Position Modifications.
Created templates for disciplinary actions following contract language. Coached managers and supervisors on proper delivery and follow up including professional development, corrective action plans, and performance growth.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards. Coordinated employee support for retirement, benefits, FMLA, ADA accommodations, leaves, etc.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Process review and improvement for various HR hosted practices including contractually negotiated employee benefit for job analysis and factoring or job scoring directly tied to compensation.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200 new employees.
Management Analyst
Washtenaw County Government
Park And Recreation Commission
09.1990 - 04.2018
Evaluated current processes to develop improvement plans.
Gathered, documented and modeled data to assess business trends.
Produced detailed and relevant reports for use in making business decisions.
Recommended facility operational improvements based on tracking and analysis of membership data.
Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Education
Bachelor Of Arts - Public Administration And Services
Eastern Michigan University
Ypsilanti, MI
12.2014
Associate Of Arts And Sciences - Liberal Arts And General Studies
Washtenaw Community College
Ann Arbor, MI
04.2012
Skills
Project Planning
Special Projects
Contract Management
Staff Management
Project Management
Data Review
Data Documentation
Project Development
Team Leadership
Operational Procedures
Team Leadership
Performance Evaluations
Performance Improvement
Operational Procedures
Relevant Technical Knowledge
LexisNexis
West Law
Defender Database
Grant Management & Data Systems
Executive Special Assignment
Developed and initiated projects, managed costs.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Reported regularly to managers on project budget, progress and technical problems.
Sourced, vetted and managed vendors needed to accomplish project goals.
Recruited and oversaw personnel to achieve performance and quality targets.
Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
Liaised with diverse community agencies to serve as client advocate and provide continuity of care.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Produced monthly reports using advanced Excel spreadsheet functions.
Validated incoming data against quality standards to eliminate irrelevant or unusable information.
Supported operations staff in researching data configuration and processing issues.
Identified plans and resources required to meet project goals and objectives.
Timeline
Special Projects Administrator (Special Assign)
Washtenaw County Government
04.2022 - Current
County Administrator Executive Assistant
Washtenaw County Government
11.2021 - Current
Human Resources Manager
Washtenaw County Government
04.2018 - 11.2021
Management Analyst
Washtenaw County Government
09.1990 - 04.2018
Bachelor Of Arts - Public Administration And Services
Eastern Michigan University
Associate Of Arts And Sciences - Liberal Arts And General Studies
Special Projects Administrator at MAO Group - Malakhiwe Akohlulwa Onwaba (PTY) LTDSpecial Projects Administrator at MAO Group - Malakhiwe Akohlulwa Onwaba (PTY) LTD