Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Case Assistant
Gordon Mckernan Injury Attorneys
Shreveport, LA
07.2021 - Current
Gathered facts from clients regarding their cases in order to prepare legal documents.
Drafted correspondence to clients regarding case status or related matters.
Ensured compliance with all applicable rules of civil procedure while handling cases.
Reviewed documents for accuracy and completeness prior to submission to court or opposing counsel.
Generated reports detailing the progress of each case.
Analyzed financial records pertaining to cases for use in litigation proceedings.
Unit Secretary
Christus Highland
Shreveport, LA
06.2019 - 06.2021
Managed the front desk area ensuring neatness at all times.
Greeted visitors and patients in a courteous and friendly manner.
Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
Managed unit call reception and routed calls to correct department.
Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Provided patient information to facilitate timely admissions and discharges.
Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
Collected discharge summaries from nurses or physicians before release of patients from the facility.
Compiled physical and digital documents, charts and reports.
Organized laboratory specimens for pick-up by courier service.
Receptionist
Willis-Knighton Health System
Shreveport, LA
03.2015 - 02.2019
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Greeted visitors and provided them with assistance.
Answered and directed incoming calls using multi-line telephone system.
Education
High School Diploma -
Minden High School
Minden, LA
05-2011
Nursing
Bossier Parish Community College
Bossier City, LA
Skills
Document Management
Client Communication
Meeting Coordination
Legal Terminology
Critical Thinking
Effective Communication
Adaptability
References
References available upon request.
Timeline
Case Assistant
Gordon Mckernan Injury Attorneys
07.2021 - Current
Unit Secretary
Christus Highland
06.2019 - 06.2021
Receptionist
Willis-Knighton Health System
03.2015 - 02.2019
High School Diploma -
Minden High School
Nursing
Bossier Parish Community College
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