Summary
Overview
Work History
Education
Skills
Timeline
Generic
LATOIYA WILLIAMS

LATOIYA WILLIAMS

S
Salisbury,MD

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

8
8
years of professional experience

Work History

C.N.A Completed Course Student

Health focus INC
Baltimore, MD
03.2024 - 03.2024
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.

Admission Coordinator/Intake Specialist

Hudson Behavioral Health
Salisbury, MD
07.2022 - 08.2023
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Entered referrals into appropriate system based on type of referral obtained.

Patient Service Representative Team Lead

Tidal Health At Mears
07.2016 - 07.2022
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used Evolve/ EHS software to schedule appointments.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Verified insurance eligibility and coverage for patients.

Education

Certified Medication Aide/ Tech

Health Focus INC
Baltimore, MD
04-2024

C.N.A - C.N.A

Health Focus INC
Baltimore, MD
03-2024

CPR Certified/First Aide And Blood Borne Pathogens Certified - Nursing Assistance

Health Focus INC
Baltimore, MD
03-2024

Certified Medical Assistant - Nursing

Delaware Technical And Community College - Owens
Georgetown, DE
05.2014

GED -

Oneonta Job Corps Academy
Oneonta, NY
10.2003

Certified Nursing Assistant - Nursing

Oneonta Job Corps Academy
Oneonta, NY
10.2003

Skills

  • Critical Thinking Skills
  • Client Intakes
  • Scheduling and Appointment Setting
  • Data Entry
  • Intake Assessment
  • BedMaking
  • Activities of Daily Living
  • Toileting assistance
  • Feeding Assistance
  • Maintaining confidentiality
  • Vital signs monitoring
  • Compassion and Empathy
  • Infection control procedures
  • Medical terminology knowledge
  • Electronic Charting
  • Elderly Care
  • Blood Pressure Measurement
  • HIPAA Compliance
  • Medication Administration
  • Personal Hygiene Assistance

Timeline

C.N.A Completed Course Student

Health focus INC
03.2024 - 03.2024

Admission Coordinator/Intake Specialist

Hudson Behavioral Health
07.2022 - 08.2023

Patient Service Representative Team Lead

Tidal Health At Mears
07.2016 - 07.2022

Certified Medication Aide/ Tech

Health Focus INC

C.N.A - C.N.A

Health Focus INC

CPR Certified/First Aide And Blood Borne Pathogens Certified - Nursing Assistance

Health Focus INC

Certified Medical Assistant - Nursing

Delaware Technical And Community College - Owens

GED -

Oneonta Job Corps Academy

Certified Nursing Assistant - Nursing

Oneonta Job Corps Academy
LATOIYA WILLIAMSS