LaTonda Morris
Jonesboro,Georgia
Summary
Diligent program support professional well-versed in evaluating behavioral and physical needs of special needs and mental health clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
15
15
years of professional experience
Work History
Behavioral Health Technician
Parkview Behavioral Health
2008.08 - 2014.02
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Case Coordinator
Trinity Home Health
2003.05 - 2006.01
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
Direct Support Supervisor
Indiana Mentor Network
1999.02 - 2003.04
- Increased staff retention by implementing comprehensive training programs and offering ongoing professional development opportunities.
- Collaborated with interdisciplinary teams to assess client needs and develop effective support strategies.
- Implemented conflict resolution strategies among staff members or clients when necessary for a harmonious work environment.
- Promoted a positive work culture within the direct support team by recognizing accomplishments, encouraging collaboration, and fostering professional growth.
- Maintained a clean, organized, and comfortable living environment for clients by overseeing daily household tasks and delegating responsibilities to the direct support team.
- Managed scheduling, payroll, and budgeting tasks to maintain efficient operations within the facility or program.
Education
Associate of Applied Science - Medical Assisting
Med Tech College - Indianapolis
Indianapolis, IN06.2010
High School Diploma -
Northrop High School
Fort Wayne, IN06.1991
Skills
- Conflict de-escalation
- De-escalation Strategies
- Conflict Resolution
- Group facilitation
- Mental Health Support
Timeline
Behavioral Health Technician
Parkview Behavioral Health
2008.08 - 2014.02
Case Coordinator
Trinity Home Health
2003.05 - 2006.01
Direct Support Supervisor
Indiana Mentor Network
1999.02 - 2003.04
Associate of Applied Science - Medical Assisting
Med Tech College - Indianapolis
High School Diploma -
Northrop High School
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