Latonia Cameron
TRENTON,NJ
Summary
Dynamic customer service professional with a proven track record at Juno Marketing, excelling in customer relations and problem resolution. Demonstrated strong work ethic and integrity while enhancing service quality and training new staff. Skilled in cash handling and committed to delivering exceptional customer experiences through effective communication and teamwork.
Overview
26
26
years of professional experience
Work History
Cashier
Dollar General Distribution Center
08.2025 - 09.2025
- Supported daily operations by coordinating schedules and resources efficiently.
- Assisted in implementing safety protocols to enhance workplace compliance.
- Learned inventory management systems to streamline stock control processes.
- Collaborated with team members to resolve operational issues promptly.
- Contributed to process documentation efforts for standardized procedures.
- Adapted quickly to new tools and technologies for improved productivity.
- Engaged in training sessions to develop skills in operational best practices.
Cusomer Service
Orientation Resource
06.2008 - 01.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Representative
JUNO MARKETING
04.1999 - 01.2007
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Processed orders efficiently, ensuring timely delivery and high customer satisfaction.
- Utilized CRM software to track customer interactions and maintain updated records.
- Collaborated with team members to enhance service quality and streamline communication processes.
- Trained new staff on company protocols and customer service best practices.
- Monitored customer feedback to identify areas for improvement in service delivery.
- Developed solutions to common issues, improving response times and customer experience.
- Coordinated with other departments to address complex customer concerns effectively.
Operations Manager
Juno Marketing
04.1999 - 01.2007
- Supported daily operations by coordinating schedules and resources efficiently.
- Assisted in implementing safety protocols to enhance workplace compliance.
- Learned inventory management systems to streamline stock control processes.
- Collaborated with team members to resolve operational issues promptly.
- Contributed to process documentation efforts for standardized procedures.
- Adapted quickly to new tools and technologies for improved productivity.
- Engaged in training sessions to develop skills in operational best practices.
Education
High School Diploma - Business
Ewing High School
Parkway AveSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Customer relations
Accomplishments
I have done volunteer work for Helen fluid hospital.I also help the homeless and give clothes to Africa for kids in need
Timeline
Cashier
Dollar General Distribution Center
08.2025 - 09.2025
Cusomer Service
Orientation Resource
06.2008 - 01.2015
Customer Service Representative
JUNO MARKETING
04.1999 - 01.2007
Operations Manager
Juno Marketing
04.1999 - 01.2007
High School Diploma - Business
Ewing High School