LaTonia Colton
Killeen,texas
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Driver
Uber
01.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Remote Customer Service Representative
CVS Pharmacy
01.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Leesville High School
Leesville, LA05.2007
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Active Listening
- Problem-solving abilities
Timeline
Remote Customer Service Representative
CVS Pharmacy
01.2023 - 04.2024
Driver
Uber
01.2020 - Current
High School Diploma -
Leesville High School