Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Facilities and Procurement Manager
Henry Booth House
Chicao, IL
04.2024 - 10.2024
Organized and prioritized projects.
Spearheaded projects to enhance organizational capabilities and grow storage capacities.
Utilized computer systems to track shipments and material deliveries.
Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
Provided guidance on sourcing decisions related to product specifications, materials selection and vendor selection criteria.
Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
Prepared daily, weekly and monthly procurement reports for supervisor review.
Maintained up-to-date records of all purchases made by the organization including invoices, contracts.
Analyzed purchasing trends and identified opportunities for consolidating orders and leveraging volume discounts.
Collected documentation to assemble new purchase order contract folders.
Located and vetted vendors, established good relationships and negotiated contracts.
Ensured compliance with relevant laws and regulations related to procurement activities.
Conducted market research to identify new sources of supply that offered competitive prices.
Performed risk assessments and forecasts on potential contracts and business decisions.
Built long-term relationships with company vendors and suppliers to secure optimal prices.
Ordered new materials to prevent shortages and approved delivery details and times.
Assistant Site Operations Manager
Metropolitan Family Services
Chicago, IL
05.2022 - 04.2024
Developed processes and procedures designed to improve productivity and reduce costs.
Mitigated business risks by working closely with staff members and assessing performance.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Facilitated communication between upper management and frontline staff members.
Presented performance and productivity reports to supervisors.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assisted with developing budgets for upcoming projects or initiatives.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Trained new employees on proper use of equipment, safety protocols, and job duties.
Motivated and evaluated personnel for performance improvement and goal achievement.
Participated in meetings with vendors, suppliers regarding supply contracts, agreements.
Enforced federal, state, local and company rules for safety and operations.
Delegated work to staff, setting priorities and goals.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Delivered positive customer experiences by implementing effective quality assurance practices.
Monitored and tracked inventory levels, ordering supplies as needed.
Tracked and replenished inventory to maintain par levels.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Prepared staff work schedules and assigned team members to specific duties.
Planned delivery routing, team workflows, and promotional initiatives.
Supervised maintenance staff during emergency repairs or other urgent situations.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Analyzed and controlled materials, supplies and equipment operational expenses.
Ensured that all personnel adhered to established safety guidelines at all times.
Managed day-to-day activities related to the smooth functioning of the site operations.
Conducted regular inspections of site operations to ensure safety and compliance with regulations.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Collaborated with team leaders on quality audits.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Maintained records of all equipment used in operations including calibration logs and repair histories.
Facilities Coordinator
Metropolitan Family Services
Chicago, IL
01.2019 - 05.2022
Conducted regular safety inspections to ensure compliance with regulations.
Coordinated resources and delegated assignments to maintain efficient building operations.
Supervised janitorial staff on a daily basis to ensure that cleaning tasks are completed efficiently.
Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
Managed security systems within the building such as access control systems and CCTV cameras.
Managed implementation and operation of building preventive maintenance program.
Ensured compliance with all applicable health, safety, and environmental regulations.
Conducted regular inspections on building systems to verify proper operating conditions.
Established department goals and deadlines.
Monitored and maintained the facility's HVAC system, ensuring optimal temperature and humidity levels.
Responded to space rental inquiries from phone, web or walk-in customers.
Collaborated with other departments on projects that required cross-functional coordination.
Processed purchase orders for new materials needed for upkeep or repair of facilities.
Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
Organized monthly meetings with staff members responsible for maintaining facilities in order to discuss any issues or concerns related to operations.
Provided insights to executive leadership on new trends for office environment.
Surveyed facility to maximize safety and security.
Maintained an accurate inventory of office supplies and equipment in order to track usage patterns over time.
Tracked inventory of cleaning products and materials to maintain optimum supply levels.
Assembled and arranged conference and facility equipment in designated rooms per event requirements.
Performed security checks to identify areas of concern and implement mitigation techniques.
Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
Oversaw vendor-provided building, janitorial, pest control and landscaping services.
Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
Developed procedures for handling hazardous waste disposal in accordance with federal laws.
Developed preventive maintenance plans for all mechanical equipment in the facility.
Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
Education
Bachelor of Science - Management
National Louis University
Chicago, IL
06-2024
Skills
Performance improvement
Business review preparation
Supplier liaison
Strategic sourcing
Cost analysis
Budget planning
New vendor setup
Price negotiation
Supplier relationship management
E-procurement systems
Supplier management
Spend analysis
Vendor acquisition
Requests for information
Reporting
Interpersonal communication
Needs assessment
Relationship building
Risk assessment
Materials management
Adaptability and flexibility
Risk management
Teamwork
Problem-solving abilities
Interpersonal skills
Excellent communication
Negotiation
Time management
Customer service
Continuous improvement
Procurement process
Analytical skills
Document preparation
Self motivation
Staff training
Cost assessments
Certification
CPR/First Aid
Timeline
Facilities and Procurement Manager
Henry Booth House
04.2024 - 10.2024
Assistant Site Operations Manager
Metropolitan Family Services
05.2022 - 04.2024
Facilities Coordinator
Metropolitan Family Services
01.2019 - 05.2022
Bachelor of Science - Management
National Louis University
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