LaTonia Ross
Hampton,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Community Center Manager
City Of Lovejoy
05.2022 - Current
- Increased community engagement by organizing and implementing various events, programs, and activities tailored to the diverse population of the center.
- Enhanced facility usage by developing marketing strategies to promote available resources and services to community members.
- Managed daily operations efficiently, including staff scheduling, and overseeing community outreach initiatives.
- Improved customer satisfaction through timely response to inquiries and concerns from community members, addressing issues effectively.
Director of Facility Operations
Georgia World Congress Center
12.2018 - 03.2022
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
Education
Associate of Business Administration - Business Administration And Management
Clayton State College
Morrow, GA06.1991
High School Diploma -
MD Collins High School
College Park, GA05.1987
Skills
- Fundraising Strategies
- Partnership Building
- Facility Management
- Grant Writing
- Community Outreach
- Volunteer Coordination
- Event Planning
- Public Speaking
- Strategic Planning
- Team Leadership
- Customer Service
- Program Development
Timeline
Community Center Manager
City Of Lovejoy
05.2022 - Current
Director of Facility Operations
Georgia World Congress Center
12.2018 - 03.2022
Associate of Business Administration - Business Administration And Management
Clayton State College
High School Diploma -
MD Collins High School