Latonia Tyson
Hamden,CT
Summary
HIGHLIGHTS OF QUALIFICATIONS Expert knowledge and abilities in written communications. Patient listener who fully focus on speakers and understands a variety of accents. Organized and detail-oriented; for knack for understanding procedures and logistics. Strong skills in time management, prioritizing tasks and meeting deadlines. . Customer Service Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Residential Assistant/Per Diem
Continuum of Care
08.2009 - Current
- Assists and providing counseling and supportive services for clients in program
- Provides transportation to medical / psychiatric appointment, day program and psychosocial rehabilitation program
- Assist in providing hands on instruction with actives of daily living
- Medication Administration.
- Observed and documented resident progress, reporting recorded metrics to house manager
- Planned and organized social and educational activities to promote community building and personal development among students
- Established consistent relationships with students to maintain professional boundaries
- Developed, implemented and monitored residential policies and procedures
- Logged and filed incident reports, detailing significant occurrences during assigned shifts
- Aided residents in completing daily routines of care and activities
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident
- Participated in staff meetings and training to stay informed on policies and procedures
- Assis in handling tough situations to resolve problems
- Assisted clients in handling tough situations to resolve problems
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements
- Mediated conflict to provide safe and secure environment through policy enforcement
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
Patient Care Associate
APT Foundation
09.2009 - Current
- Continuous face to face patient interaction requiring incumbent to maintain at all times
- Enters appropriate and timely notes into patient clinical management system
- Greet patients (residents and their families) in courteous and helpful manner
- Provides appropriate diagnostic testing, including urine screening and breathalyzers
- Collected and posted copayments, patient balances cash, credit cards and checks.
- Maintained clean, safe, and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Collected and transported specimens to prepare for lab testing.
- Supported needs of 14+ residents under long-term care.
Program Advocate
Liberty Community Services
11.2012 - 03.2016
- Establish and maintain appropriate professional boundaries with clients
- Monitor clients’ medication management
- Instill hope in clients by providing positive and supportive attitude towards life
- Complete written documentation surrounding interactions with clients
- Maintain safety and security of building
- Maintaining clean, safe and structured recovery oriented living environment for clients
- Crisis intervention, as needed
- General housekeeping responsibilities to ensure positive living environment
- Developed and maintained accurate records of programs and services
Education
Some College (No Degree) -
Gateway Community College
New Haven, CTSkills
- Communications,Multitasking,l skills,
- Microsoft office ,Email,Web and Social Skills (10 years)
- Time Management, problem-solving abilities (10 years)
- Crisis Intervention
- Medication Administration
- Crisis Management
- Patient Care
- Vital Signs
- Medical Records
- Case Management
- English
- Office experience
- Customer service
- Computer skills
- Typing
- Certifications and Licenses
- America Red Cross Adult First Aid/CPR
- Assessments
- Patient-focused care — Proficientient
- Responding to patient concerns with sensitivity
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of license or certification, or continued
- Development in any professional field
- Technical Skills
- Communication
- Ability to work under Pressure
- Self-Motivation
- Leadership
- Progress Documentation
- Behavior Redirection
- Decision Making
- First Aid and Safety
- Family Support
- Documentation
- Behavioral Management
- Organizational Skills
- Proficient in Software
- Medical Terminology
- Organizational Standards
- Daily Living Support
- Multitasking Ability
- Direct Patient Care
- Verbal and Written Communication
- Program development and implementation
Timeline
Program Advocate
Liberty Community Services
11.2012 - 03.2016
Patient Care Associate
APT Foundation
09.2009 - Current
Residential Assistant/Per Diem
Continuum of Care
08.2009 - Current
Some College (No Degree) -
Gateway Community College
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