LaToni'a Rouse

· Deliver pro bono legal assistance to clients and attorneys, handling document preparation, legal research, and client communications across a range of matters.

· Organize and maintain case files, monitor deadlines, and ensure timely completion of legal tasks.

· Draft, review, and finalize legal correspondence, pleadings, and forms to support case progress and accuracy.

· Participate in consulting projects and community outreach to expand access to legal resources.

• Supported veterans and dependents regarding benefits, eligibility, and claims
• Drafted correspondence and processed claims, including fraud investigations
• Adjudicated claims; interpreted benefit regulations; assisted team leadership

• Strengthened internal communication channels between attorneys and support staff to foster a cohesive work environment.
• Enhanced case efficiency by streamlining processes and managing complex litigation matters.
• Managed high-stakes caseloads while consistently meeting tight deadlines under pressure-filled environments.
• Demonstrated exceptional adaptability by taking on diverse legal responsibilities spanning various practice areas and industries.