LATONJDREA JOHNSON
Newnan
Summary
I am seeking a long-term employment opportunity that will facilitate my professional growth. My objective is to advance my education while effectively applying my skills in a work environment. I aim to utilize my abilities to contribute valuable assets to the company. I am committed to establishing a career that will allow me to achieve my aspirations. My work experience, skills, and strong work ethic have instilled in me the drive to take initiative and strive for excellence on my career journey.
Overview
6
6
years of professional experience
Work History
Receptionist
Trinity Tax Service
01.2024 - 04.2024
- Welcome visitors upon arrival and guide them to the appropriate individuals.
- Manage incoming phone calls, directing calls as necessary, taking messages, and providing information to callers.
- Dispatch outgoing mail, emails, and faxes.
- Maintain up-to-date knowledge of office procedures and company policies.
- Assist with data entry, filing, and record-keeping tasks.
- Ensure that the reception area is organized and well-presented.
- Restock brochures, forms, and other informational materials as needed.
Receptionist
United Speciality Advertisement
09.2022 - 07.2023
- Greet and welcome guests in a positive manner, ensuring they are directed appropriately upon arrival.
- Manage telephone inquiries and redirect calls as necessary.
- Maintain an adequate supply of necessary stationery.
- Ensure the reception area is tidy and presentable at all times.
- Provide accurate information through email and phone communications.
- Perform additional clerical duties, including filing, photocopying, and faxing as required.
Office Director
Wright Care Benefits
01.2022 - 07.2022
- Execute a wide range of responsible, confidential, and complex administrative tasks for the office.
- Independently develop and implement policies and procedures for the agency.
- Oversee two teams: COVID representatives and cell phone representatives.
- Manage marketing and scheduling of events to support team members in fulfilling their responsibilities.
- Conduct interviews for prospective candidates.
- Maintain accurate inventory of all testing supplies, cell phones, and tablets.
- Process biweekly payroll for approximately 15 team members.
COVID Rep Field Manager
Wright Care Benefits
05.2021 - 12.2021
- Lead a team of over 10 associates in the collection of COVID-19 specimens across the DFW area.
- Provide training to team members on the software utilized for data collection from clients, along with hands-on training in the field.
- Organize and schedule events for associates to facilitate specimen collection.
- Ensure daily drop-off of all specimens to the designated shipping area.
Warehouse Lead
Saddle Creek Logistics
09.2019 - 05.2021
- Managed 1.5 million orders within an 8-day period.
- Assigned labor to production lines based on order type.
- Provided coaching and support to line leads to ensure hourly production targets were met.
- Collaborated closely with supervisors to facilitate smooth shift changes on production lines.
- Actively participated in the startup of production lines for a new account in a virtual capacity.
- Revised and trained team on standard operating procedures for the new account.
- Demonstrated strong problem-solving skills and the ability to make clear and concise decisions with minimal supervision.
Line Lead
Saddle Creek Logistics
10.2018 - 09.2019
- Oversee production lines responsible for packaging products.
- Provide training to staff and make necessary adjustments to the product line to achieve a daily productivity target of 10,000 units or more.
- Facilitate the shipment of over 300,000 packages per day during phase two to ensure customer satisfaction.
Education
Vernon College -
Vernon College
12.2015
High School Diploma -
Wichita Falls High School
12.2011
Skills
- Ability to maintain composure under pressure
- Highly motivated and proactive
- Proficient in multitasking
- Strong background in customer service
- Exceptional organizational skills
- Excellent verbal and written communication abilities
- Effective problem-solving skills
- Professional demeanor and appearance
Timeline
Receptionist
Trinity Tax Service
01.2024 - 04.2024
Receptionist
United Speciality Advertisement
09.2022 - 07.2023
Office Director
Wright Care Benefits
01.2022 - 07.2022
COVID Rep Field Manager
Wright Care Benefits
05.2021 - 12.2021
Warehouse Lead
Saddle Creek Logistics
09.2019 - 05.2021
Line Lead
Saddle Creek Logistics
10.2018 - 09.2019
High School Diploma -
Wichita Falls High School
Vernon College -
Vernon College
Similar Profiles
Sameed Bin IqbalSameed Bin Iqbal
Junior Tax Accountant at E Tax Income Tax ServiceJunior Tax Accountant at E Tax Income Tax Service
Nakia BradleyNakia Bradley
Tax Preparer/Customer Service at Colbert Ball Tax Service & Tax SolutionsTax Preparer/Customer Service at Colbert Ball Tax Service & Tax Solutions
Tammy Mac CueTammy Mac Cue
Assistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax ServiceAssistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax Service