Latonnia Harris
Indianola ,MS
Summary
Dynamic professional with a proven track record at WALMART AND MILWAUKEE TOOLS, adept in office administration and customer service. Excelled in creating efficient workflows and enhancing team productivity at Walmart. Skilled in data entry and fostering strong relationships, demonstrating a positive attitude and a dedicated team player approach. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Grocery Picker Team Lead
Walmart
Indianola, MS
02.2025 - Current
- Led and coached a team of personal shoppers and dispensers
- Monitored order picking accuracy, on-time metrics, and productivity goals
- Managed scheduling, task assignments, and break coverage
- Resolved customer concerns and ensured quality service during pickup
- Trained new associates on handheld devices and company procedures
- Ensured food safety, proper substitutions, and inventory accuracy
- Collaborated with store management to improve workflow and performance
Data Entry
Milwaukee Tool
Greenwood, MS
04.2023 - 09.2024
•Performed data entry tasks to support efficient record-keeping and information retrieval.
Order Filler
Dollar General Warehouse
Indianola, MS
04.2020 - 04.2023
- Pick and pull merchandise using RF scanners and pick tickets
- Operate warehouse equipment such as pallet jacks and forklifts (if certified)
- Stack, wrap, and label pallets for shipment
- Verify product quantities and ensure order accuracy
- Meet daily productivity and performance goals
- Follow company safety procedures and warehouse guidelines
- Maintain a clean and organized work area
Education
High School Diploma -
Gentry High School
Indianola, MS05.2020
Skills
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Prioritizing work
- Mail handling
- Office management
- Excel spreadsheets
- File maintenance
- Appointment scheduling
- Professional and mature
- Strong problem solver
- Scheduling appointments
- Front office management
- Clerical support
- Document management
- Scheduling
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Schedule management
Accomplishments
•Promoted to Team Lead based on performance, reliability, and leadership ability.
Certification
MANAGER AND FOOD
Timeline
Online Grocery Picker Team Lead
Walmart
02.2025 - Current
Data Entry
Milwaukee Tool
04.2023 - 09.2024
Order Filler
Dollar General Warehouse
04.2020 - 04.2023
High School Diploma -
Gentry High School