Summary
Overview
Work History
Education
Skills
Timeline
Generic

La' Tonya Bailey

Knightdale,NC

Summary

Proactive Dietary Aide and Housekeeping Attendant with extensive experience in maintaining clean and safe environments, efficient meal service, and adherence to food safety regulations. Skilled in cleaning and sanitizing, time management, and problem-solving. Known for contributing to team efficiency and consistently delivering high-quality service.

Overview

15
15
years of professional experience

Work History

Dietary Aide

Morrisom
10.2022 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.

Omega Healthcare

PCA
07.2021 - Current
  • Developed strong relationships with clients to understand their unique staffing needs and provide tailored solutions accordingly.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyle.

Housekeeping and Laundry Attendant

Swift Creek Healthcare
09.2020 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Optimized workflow efficiency by proactively identifying maintenance issues in guest rooms and reporting them promptly to management.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Housekeeping and Laundry Attendant

The Cardinal of North Hills
07.2019 - 08.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
  • Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
  • Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
  • Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
  • Optimized workflow efficiency by proactively identifying maintenance issues in guest rooms and reporting them promptly to management.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Housekeeping and Laundry Attendant/In-Room Dining Server

Elmcroft Eclipse Senior Living
06.2018 - 08.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
  • Protected guests by following proper food handling procedures.
  • Garnished completed orders and arranged foods to please customers.
  • Maintained clean and safe work environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Housekeeping and Laundry Attendant

Hillside Nursing And Rehabilitation
09.2009 - 07.2015
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Returned emptied garbage receptacles to proper locations.

Education

High School Diploma -

Warren County High School
Warrenton, NC
06.2004

Skills

  • Time Management
  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service

Timeline

Dietary Aide

Morrisom
10.2022 - Current

Omega Healthcare

PCA
07.2021 - Current

Housekeeping and Laundry Attendant

Swift Creek Healthcare
09.2020 - Current

Housekeeping and Laundry Attendant

The Cardinal of North Hills
07.2019 - 08.2020

Housekeeping and Laundry Attendant/In-Room Dining Server

Elmcroft Eclipse Senior Living
06.2018 - 08.2020

Housekeeping and Laundry Attendant

Hillside Nursing And Rehabilitation
09.2009 - 07.2015

High School Diploma -

Warren County High School

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La' Tonya Bailey