LaTonya Berry
Valdosta,GA
Summary
Critical thinking professional with talents in validating workflows, maintaining a knowledge of policy changes to insurance plans and sharing best practices with management. A reliable Revenue Cycle Analyst known for successfully handling various tasks in deadline-driven environments.
Overview
8
8
years of professional experience
Work History
Revenue Cycle Analyst
Bright Spring Health Inc.
01.2021 - 06.2023
- Analyzed financial and statistical data related to revenue cycle, creating in-depth reports to show KPIs.
- Communicated revenue cycle information to non-technical audiences in easily-understood terms.
- Tracked and reported variances between revenue plans and actuals.
- Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
- Created well-researched presentations on revenue cycle data to deliver to upper management and executives.
- Used MS Office and MS Excel to identify financial trends.
- Generated receivables reports and offered improvement recommendations.
- Data Entry on over 200 accounts daily.
- Properly utilized medical coding procedures in prevention of duplicate billing and claim denials.
- Successfully followed policies and regulations of HIPAA.
- Improved collection rate by 75% by creating automated communication cycles for late payments.
Payroll /Billing Specialist
Gloria Home Care Agency and Support Staffing, Inc.
06.2019 - 07.2020
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Processed and verified invoices to secure accuracy of billing information.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked with multiple departments to check proper billing information.
- Prepared and submitted monthly billing reports to management for financial overview.
- Used data entry skills to accurately document and input statements.
- Audited and corrected billing and posting documents for accuracy.
- Successfully and carefully followed rules and regulations of HIPAA.
Revenue Cycle Specialist–Team Lead
American HomePatient Lincare
04.2015 - 12.2018
- Responsible for leading a team of 17 Revenue Cycle Analyst.
- Identified and resolved payment issues between patients and providers.
- Reached out to insurance companies to verify coverage.
- Contacted responsible parties for past due debts.
- Balanced and reconciled accounts.
- Generated receivables reports and offered improvement recommendations.
- Created financial strategies to optimize portfolio performance and reduce risk.
- Created and maintained precise and accurate models, charts and reports.
- Generated comprehensive reports on portfolio performance and risk assessment.
- Insurance eligibility and verification.
- Experienced in PARs and Recertification.
- Very knowledgeable with multiple insurance carriers stipulations and policies, including Medicaid, Medicare, and Commercial Insurance Carriers, including CareCentrix and Workers Comp.
- Responsible for reassuring staff adheres to HIPAA policies and regulations at all times.
- Professionally resolved customer complaints expeditiously and effectively.
- Completed detailed Medical and Billing documentations on approximately 90-200 accounts daily.
- Updated patient insurance information as required.
- Discussed and submitted financial hardship applications for qualifying patients.
- Trained new hires to ensure and promote high standards of customer service and billing techniques.
Education
Certified Medical Assistant -
North Technical Educational Center
High School -
Suncoast Community High School
AA Degree - Health Information Technology
University of Phoenix-Online Campus
Phoenix, AZ07.2014
Skills
- Verbal and Written Communication
- Revenue Cycle Analysis and Solutions
- Account and Revenue Tracking
- Account Reconciliation
- Insurance Verification
- Insurance Billing
- ICD-10 /HCBCS/CPT Coding
- Account Planning and Management
- Written and Interpersonal Communication
- Proficient in Microsoft Word, Excel, PowerPoint, Nuance, OutLook
Personal Information
Willing To Relocate: Anywhere
Timeline
Revenue Cycle Analyst
Bright Spring Health Inc.
01.2021 - 06.2023
Payroll /Billing Specialist
Gloria Home Care Agency and Support Staffing, Inc.
06.2019 - 07.2020
Revenue Cycle Specialist–Team Lead
American HomePatient Lincare
04.2015 - 12.2018
Certified Medical Assistant -
North Technical Educational Center
High School -
Suncoast Community High School
AA Degree - Health Information Technology
University of Phoenix-Online Campus
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