Latonya Bollin
Dallas,Texas
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Alliance Rx Walgreens Prime Specialty Pharmacy
Frisco, TX
11.2022 - 02.2024
- Managed daily inventory of pharmaceuticals, consistently implementing proper storage protocols.
- Ensured accurate dispensing of medications by preparing them through counting, pouring, labeling, and verifying doses.
- Retrieved medication from shelves according to physician orders and presented them to pharmacists for review.
- Worked closely with team members and professionals in the pharmacy field to ensure timely completion of orders.
Pharmacy Technician
A-Line Staffing Solutions
Dallas, TX
10.2021 - 11.2022
- Provided exceptional patient support by addressing medication and health-related inquiries with expertise.
- Managed filing of prescriptions, utilizing both electronic and manual systems.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Education
Certified Pharmacy Technician -
Remington College
Garland, TX09-2013
Skills
- Workflow Optimization
- Drug Inventory Control
- FDA compliance
- Insurance Billing
- HIPAA
- Problem-solving skills
- Resolving customer issues
- Order Verification
- Insurance Verification
- Data Entry
- Inbound and Outbound Calling
- Typing proficiency
- Critical Thinking
- Customer Service
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Pharmacy Technician
Alliance Rx Walgreens Prime Specialty Pharmacy
11.2022 - 02.2024
Pharmacy Technician
A-Line Staffing Solutions
10.2021 - 11.2022
Certified Pharmacy Technician -
Remington College
- Certified by the Pharmacy Technician Certification Board (PTCB)
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