Latonya Clark-Hunter
Atlanta,GA
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
30
30
years of professional experience
Work History
Secretary
Children Healthcare of Atlanta
Atlanta, CA
01/22/19 - Current
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Assisted with special projects or tasks related to departmental functions upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Auditor
Newell Rubbermaid
Atlanta, GA
03.2009 - 01.2019
- Ensured timely completion of all assigned tasks within set deadlines.
- Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
- Make sure all the Newell Products match the order tickets
- Take all the products out of the box and match the orders to the delivery tickets
- Answer the phone to incoming orders
Data Entry Clerk
ADT
Lithia Springs, GA
12.2003 - 06.2005
- Inputted customer and account data from source documents within computer database system.
- Verified accuracy of data by comparing it to source documents.
- Retrieved requested files as needed for various departments.
- Compiled, sorted and verified accuracy of data prior to entry into the system.
- Resolved discrepancies by using standard procedures or returning incomplete documents to department managers for resolution.
- Entered alphabetic, numeric or symbolic data from source documents into a computer system following prescribed format.
- Created reports summarizing daily entries, errors and corrections made during the day's work session.
- Answered inquiries from staff regarding inputted information in the database system.
- Updated existing accounts as needed based on changes received from customers.
- Contacted customers via phone or email to address data inquiries.
Pharmacy Technician
CVS Pharmacy
Atlanta, GA
12.2003 - 06.2005
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Pharmacy Technician
Grady Hospital
Atlanta, GA
03.1994 - 11.2003
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Maintained proper storage and security conditions for drugs.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Education
Cornerstone Christian Correspondence School
Peachtree Corners, GA06.1981
Skills
- Supply Restocking
- Customer Service
- Office Administration
- Prioritization and Time Management
- Verbal and Written Communication
- Organization
References
References available upon request.
Timeline
Auditor
Newell Rubbermaid
03.2009 - 01.2019
Data Entry Clerk
ADT
12.2003 - 06.2005
Pharmacy Technician
CVS Pharmacy
12.2003 - 06.2005
Pharmacy Technician
Grady Hospital
03.1994 - 11.2003
Secretary
Children Healthcare of Atlanta
01/22/19 - Current
Cornerstone Christian Correspondence School
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