La Tonya Cobb-Cannon

Credentialing professional with proven track record in managing credentialing operations and ensuring compliance. Valued for strong collaborative skills and achieving results through efficient processes. Known for adaptability and reliability in dynamic environments, with expertise in documentation and regulatory standards.

• Harford Leadership Academy, 2024
• Leadership in Diversity, Equity, Inclusion, and Accessibility, University of Arkansas
• Executive Leadership Seminar, National Rehabilitation Leadership Institute, University of San Diego

• Volunteer, Harford Family House, 2018 - Present
• Division of Rehabilitation Services (DORS) Outstanding Service Award
• Division of Rehabilitation Services (DORS) Regional Community Involvement Award
• The Arc NCR Supporting Self-Direction Award
• Member, Alpha Kappa Alpha Sorority Incorporated

• Director, Employment Services, The Arc – Northern Chesapeake Region, 01/01/23, 12/31/24, Led a team of 25 staff members, managing daily operations to effectively support and implement program objectives., Restructured and revitalized an entire department within 15 months, overseeing project timelines and ensuring alignment with program goals., Ensured that projects and programs aligned with the agency's strategic plan., Developed and authored policies, procedures, and processes to enhance operational efficiency., Managed a budget of $1.2 million., Oversaw cooperative agreements and Memorandums of Understanding with multiple state and county agencies, fostering collaboration with public schools.
• Vocational Supervisor, The Arc – Northern Chesapeake Region, 01/01/11, 12/31/15, Supervised a team of 12 Employment Specialists, ensuring vocationally supported individuals gained and maintained competitive, integrated employment., Oversaw case management and report writing., Creatively implemented workplace accommodations for people with differing abilities., Arranged for on-site job coaching or assistive devices, such as specially equipped wheelchairs, to help clients adapt to work or school environments., Participated in job development and placement programs, contacting prospective employers, placing clients in jobs, and evaluating the success of placements.
• Employment Specialist, The Arc – Northern Chesapeake Region, 01/01/09, 12/31/11, Developed rehabilitation plans that fit clients' skills, interests, abilities, and employment goals., Maintained close contact with clients during job training and placements to resolve problems and evaluate placement adequacy., Monitored and recorded clients' progress to ensure that goals and objectives are met.
• Staff Specialist III, Agreements and Compliance, Maryland State Department of Education (MSDE) – Division of Rehabilitation Services (DORS), 01/01/18, 12/31/23, Developed and enforced 85 agreements to ensure compliance with ethical and regulatory standards across various state agencies., Planned, negotiated, and awarded cooperative agreements., Delivered technical assistance to partners and stakeholders., Created policies and procedures for contracted work with partners., Designed training materials for contract management., Provided exceptional customer service to vendors and internal staff., Advised contractors on state regulations to ensure adherence., Collaborated with cross-functional teams to achieve project goals., Facilitated conflict resolution to maintain positive relationships., Managed documentation and reporting for compliance activities, addressing emerging issues and effectively communicating updates to stakeholders.
• Vocational Rehabilitation Specialist II (Case Management), Maryland State Department of Education (MSDE) – Division of Rehabilitation Services (DORS), 01/01/15, 12/31/18, Managed documentation and reporting for compliance activities, addressing emerging issues and communicating updates to stakeholders., Managed budgets and directed case service allocations, authorizing expenditures and payments., Conducted community-based assessments to evaluate client skills, leading to tailored job matching and placement strategies., Maintained detailed client documentation, coordinating services and resources to support individual needs, utilizing various databases., Developed and implemented personalized funding support plans, measuring progress against vocational and educational goals., Arranged for physical, mental, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing rehabilitation plans.

• CPR/AED Certification