Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaTonya Corey Roberts

Bossier City,LA

Summary

Dynamic General Manager with a proven track record at American Foods LLC, excelling in operations management and team development. Achieved significant profitability through innovative cost control and waste reduction strategies. Renowned for enhancing customer satisfaction and fostering a collaborative workplace culture, driving sales growth and optimizing staff performance.

Experienced with overseeing all aspects of food service operations, including staff management and customer relations. Utilizes strategic planning to enhance service quality and operational efficiency. Track record of implementing effective training programs and maintaining high standards of excellence.

Diligent [Desired Position] with proven track record in managing high-volume food service operations. Successfully led teams to enhance customer satisfaction and streamline processes. Demonstrated leadership and problem-solving skills in dynamic environments.

Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.

Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.

Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

General Manager of Food Service

American Foods LLC
01.2022 - Current
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
  • Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
  • Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
  • Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
  • Boosted employee morale with regular team-building activities, improving communication and collaboration.
  • Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
  • Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
  • Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.

Assistant Manager

American Foods LLC
01.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Education

Cosmetology License - Cosmetology

Blue Cliff College
Park Plaza Blvd
05-2011

Skills

  • Operations management
  • Cost control
  • Creativity and innovation
  • Marketing and promotions
  • Sales growth
  • Scheduling and rostering
  • Menu development
  • Team development
  • Customer service
  • Quality control
  • Performance evaluations
  • Cost controls
  • Food preparation
  • Purchasing
  • Staff leadership
  • Staff supervision
  • Regulatory compliance
  • Facility maintenance
  • Hiring standards
  • Staff motivation
  • Special events planning
  • Health inspections
  • Ordering supplies
  • Sales leadership
  • Equipment management
  • Waste reduction
  • Sanitation standards
  • Hiring procedures
  • Sales planning

Timeline

General Manager of Food Service

American Foods LLC
01.2022 - Current

Assistant Manager

American Foods LLC
01.2022 - Current

Cosmetology License - Cosmetology

Blue Cliff College
LaTonya Corey Roberts