Latonya Hendrix

• Aided patients with routine activities, encouraging independence and overall wellbeing.
• Supported hygiene practices by helping with grooming and bathing.
• Enhanced patient comfort through compassionate care.

Upheld sanitary and secure conditions for patients, decreasing potential for infections and mishaps.

• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Reduced processing errors by meticulously following transaction procedures.
• Enhanced shopping experience, provided product information and location assistance.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Increased sales of promotional items by informing customers about current offers.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Improved efficiency, organized checkout area for optimal workflow.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Assisted in inventory management, contributing to reduction in stock discrepancies.

• Ensured pristine and welcoming spaces in commercial properties through regular vacuuming, window cleaning, and dusting.
• Executed routine cleaning activities to uphold facility sanitation.
• Enhanced workplace respect by maintaining professional engagement with building occupants.
• Upheld high standards of cleanliness for building areas.
• Streamlined waste handling operations through organized collection and environmentally responsible disposal.
• Kept inventory of cleaning supplies well-stocked to guarantee equipment availability.
• Inspected facility and grounds to ensure cleanliness and unobstructed movement.
• Conducted regular maintenance on floor cleaning and waxing tools.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
• Quickly handled emergency maintenance needs from management staff.
• Managed minor repairs efficiently to prevent additional damage.
• Secured premises by locking doors and activating alarms after each shift.
• Cleared recycling bins to ensure a germ-free environment.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Oversaw inventory distribution within facility.
• Maintained optimal functionality of machinery and equipment by conducting thorough cleaning.
• Organized spaces by moving furniture as needed.
• Ensured restrooms remained clean by thoroughly washing and sanitizing walls, floors, and toilets.
• Completed routine tasks of wiping down glass entryways.
• Cleaned lobbies and corridors using vacuum and shampooing equipment.
• Executed regular cleaning schedule for walls and ceilings using advanced reach tools.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Processed orders and sent to kitchen employees for preparation.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Checked guests' identification before serving alcoholic beverages.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supervised server staff and simultaneously served personal section of tables.
• Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
• Developed strong relationships with regular customers, fostering loyalty to the establishment.
• Greeted new customers, discussed specials, and took drink orders.
• Trained new staff members on restaurant policies, procedures, and customer service standards.
• Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
• .Strengthened teamwork among waitstaff through effective delegation of tasks based on individual strengths.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Improved customer satisfaction by providing attentive and friendly service to patrons.
• Managed waitstaff scheduling, ensuring proper coverage during peak hours for optimal service efficiency.
• Streamlined communication between front-of-house and back-of-house teams for smoother restaurant operations.
• Promoted positive work environment by addressing conflicts among team members promptly and professionally.
• Bussed and reset tables to keep dining room and work areas clean.
• Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
• Resolved customer complaints promptly and professionally to maintain high levels of customer satisfaction.