Summary
Overview
Work History
Education
Skills
Timeline
Cashier

LaTonya Jones

Baton Rouge,LA

Summary

Vital professional with experience at Hobby Lobby, excelling in cash handling and customer assistance. Proven ability to process refunds and exchanges efficiently while building strong customer relationships. Skilled in drawer balancing and product restocking, contributing to a seamless shopping experience and fostering repeat business. Committed to delivering exceptional service in fast-paced environments.

Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience

Work History

Cashier

Hobby Lobby
09.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Built relationships with customers to encourage repeat business.

Unit Clerk /Lead Mental Health Technician

Seaside Health System
04.2013 - 05.2023
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Prepared admissions charts and scanned records.
  • Charted vital signs and added telemetry strips to charts.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Received and routed laboratory results to correct clinical staff members.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Charted on each patient daily.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.

Education

High School Diploma -

Baton Rouge Community College
Baton Rouge, LA
08-2011

High School Diploma -

Glen Oaks High
6650 Cedar Grove Dr.
05-1992

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Merchandise exchange
  • Refunds and exchanges
  • Cash handling and management
  • Cash register operation
  • Identification checks
  • Cash management
  • Refund handling
  • Credit card processing
  • Customer assistance
  • Retrieving medical records
  • Documenting vital signs
  • Faxing orders
  • Preparing charts
  • Unit administrative support
  • Reception management
  • Admitting management
  • Replenishing inventory
  • Multi-line phone system
  • Chart updating
  • Documentation skills
  • HIPAA compliance
  • Medical terminology
  • Strong organization
  • Phone reception
  • Document management
  • Vitals documentation

Timeline

Cashier

Hobby Lobby
09.2024 - Current

Unit Clerk /Lead Mental Health Technician

Seaside Health System
04.2013 - 05.2023

High School Diploma -

Baton Rouge Community College

High School Diploma -

Glen Oaks High

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LaTonya Jones